Claims Professional

Position: Claims Professional I

Claims Professional I – Aon

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About the Opportunity

We currently have an exciting hybrid career opportunity for a Claims Professional I in our Ft. Wayne, IN office. This position will support Aon’s K&K Insurance group within Aon Affinity.

Aon Is In The Business Of Better Decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the Day Will Look Like

• Investigate, verify, and analyze coverage issues; resolve in accordance with insurer protocol.
• Handle litigated and non-litigated commercial property, crime, and inland marine claims.
• Interact with internal and external parties and with our insuring partners to resolve claims presented by our policyholders.
• Draft coverage denials or Reservations of Rights letters for carrier approval where required.
• Investigate, analyze, and evaluate first- and third-party property claims.
• Demonstrate an awareness of jurisdictional nuances impacting claim evaluation and keep abreast of legislation and court decisions in multiple jurisdictions.
• Establish and monitor loss and expense reserves within authority level.
• Review and approve payments within authority level.
• Complete reports timely and accurately in compliance with company guidelines.
• Develop and implement an appropriate resolution plan.
• Conduct direct settlement negotiations or, if warranted, supervise the appraisal process in disputed claim adjustments within authority level and in accordance with carrier protocol.

Skills and Experience That Will Lead To Success

• 3+ years of experience in handling commercial property and business income claims (required).
• Field claims handling experience (preferred).
• Adjuster license required, or to be obtained within 90 days of hire.
• Excellent written and verbal communication skills.

Education

• Bachelor’s Degree preferred or equivalent industry experience.

How We Support Our Colleagues

We offer a comprehensive benefits package, inclusive workforce initiatives, and a flexible work environment. All colleagues enjoy two “Global Wellbeing Days” each year to prioritize personal wellbeing. We support continuous learning and provide opportunities to grow professionally.

Equal Employment Opportunity

Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process, and to perform essential job functions once onboard.

If you would like to learn more about the reasonable accommodations we provide, email Rea For positions in San Francisco and Los Angeles, we will consider qualified applicants with an arrest and conviction record in accordance with local Fair Chance ordinances.

Compensation & Benefits

The salary range for this position (intended for U.S. applicants) is $60,000 to $80,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The position is eligible to participate in one of Aon’s annual incentive plans for an annual discretionary bonus in addition to base salary.

The bonus amount varies and is subject to the terms and conditions of the applicable incentive plan. Aon offers a comprehensive package of benefits for full‑time and regular part‑time colleagues, including a 401(k) savings plan with employer contributions; an employee stock purchase plan; medical, dental, and vision insurance; various types of leave of absence; paid time off, including 12 paid holidays and 15 days of paid vacation per year;

paid sick leave as provided under state and local laws; short‑term and optional long‑term disability; health savings and health care and dependent care reimbursement accounts; life insurance and supplementary life and AD&D insurance; optional personal insurance policies; adoption assistance; tuition assistance; commuter benefits; and an employee assistance program with free counseling sessions.

Job Details

Seniority Level: Associate

Employment Type: Full-time

Job Function: Customer Service and Analyst

Industries: Insurance

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