Claims Manager

5 days ago Be among the first 25 applicants

Aon is looking for a Claims Manager I As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as a Claims Manager I in our Ft. Wayne, IN office. In this hybrid role, you will oversee medical and participant accident claims, supporting our K&K Insurance group within Aon Affinity.

• Assign new medical and accident claims to direct reports.
• Supervise and train Claims Examiners, ensuring compliance with carrier requirements and internal procedures.
• Review and manage examiner caseloads, providing guidance on complex claim issues.
• Oversee claim payments exceeding examiner authority.
• Conduct monthly file audits and participate in quality assurance programs.
• Evaluate examiner performance and support ongoing professional development.
• Serve as a liaison with clients, brokers, healthcare providers, and internal teams regarding claim status and resolution.
• Communicate new account requirements and claims handling protocols.

• Strong written and verbal communication skills.
• Supervisory or management experience preferred.
• Demonstrated leadership, organizational, and time management abilities.
• Experience with medical or accident claims and knowledge of claims processes.
• Innovative thinker with a focus on process improvement.

• BS/BA degree or equivalent experience in Medical, PIP or Workers Compensation claims.

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self  offer two “Global Wellbeing Days” each year. We also provide flexible working style solutions and the Smart Working approach.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. At Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

People with criminal histories are encouraged to apply. We welcome applications from all and provide reasonable adjustments to participate in the job application process and perform essential job functions. For more information about reasonable accommodations, email Rea

For positions in San Francisco and Los Angeles, we will consider qualified applicants with arrest and conviction records in accordance with local Fair Chance ordinances. Nothing in this job description restricts management"s right to assign or reassign duties and responsibilities to this job at any time.

The salary range for this position (intended for U.S. applicants) is $57,000 to $80,000 annually. The actual salary will vary based on education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on geographic location.

This position is eligible to participate in one of Aon’s annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) plan; employee stock purchase plan; long-term incentive consideration; medical, dental and vision insurance; various leaves of absence; paid time off including holidays and vacation; paid sick leave; disability and life insurance; dependent care, health savings accounts; and other benefits as described in plan documents.

2568568

• Associate

• Full-time

• General Business and Consulting

We welcome applications from all and provide reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard.