General Manager

Applied Technical Services, LLC (“ATS” or the “Company”) is a leading provider of critical testing, inspection, certification, and compliance services. The Company serves clients across a diverse set of large and stable end markets including manufacturing, power generation, aerospace, medical, and defense. ATS was founded in 1967 and is headquartered in Marietta, GA. Today the Company employs nearly 2,050 team members in over 95 locations across the United States.

Our purpose is to create a safe and reliable world and our mission is to deliver assurance through precise technical and professional services.

ENI Labs, a division of ATS, is a well-established materials testing and inspection service organization in FT WAYNE, INDIANA. We are currently seeking a passionate, enthusiastic General Manager.

Summary:

Reporting to the Regional Calibration Director, Midwest, the role of the General Manager is to actively drive business growth and profitability. As a member of a collaborative operations leadership team, the GM will work closely with regional leadership to develop forecasts, budgets, and growth plans. The GM will be a visible leader internally and externally and must possess the ability to influence and lead dynamic cross-functional teams, and the ability to cultivate a culture of safety, accountability, and operational excellence.

Responsibilities:

Responsible for the full P&L of the market, the GM will develop annual plans, manage financial performance throughout the year, and oversee expenses

Provide leadership and the development of department staff through setting goals and objectives; identifying and arranging appropriate training and career development opportunities for employees at all levels; encouraging teamwork and sharing of best practices; fostering an environment of innovation and technical excellence; and planning the succession of employees with the skills to meet future company and customer needs.

Connect and communicate with team members regularly to foster a positive environment and an engaged workforce

Partner with the corporate revenue generation team to plan and implement business development and sales strategies to scale business

Develop & implement annual plan(s) focused on increasing business, assessing staffing needs and spatial constraints.

Work closely with team members to effectively manage operational overhead

Work with Quality team to ensure adherence to 17025 standards

Take corrective action on nonconforming customer issues assuring implementation of sustainable solutions

Partner with corporate support functions including Finance and Accounting, HR, IT, Safety and Legal.

Lead safety and ensure compliance with all laws, policies, regulations, and easement terms governing work on and off site and help our customers achieve success.

Establish and maintain effective working relationships within the department, company, and industry; maintain the professional competence, knowledge and skills necessary to effectively complete responsibilities.

Required

Experience and Skills:

The successful candidate should be excited by opportunities to add value to our clients with Calibration experience. Strong communication skills, collaboration and courage to challenge the status quo will be critical to success in this role.

Eight years of experience in Calibration including three years management responsibilities3+ years of P&L responsibility; multi-site experience preferred

Ability to perform electrical, dimensional, temperature, pressure, and mechanical calibrations

Experience in a growth-oriented business is strongly preferred

Strong experience in managing and unifying operational processes and leading a culture of continuous improvement

Exceptional customer interaction skills with the…