Quality Manager; Mitsubishi Chemical Advanced Materials

Company

Mitsubishi Chemical Advanced Materials Inc.

Are you a quality‑driven leader passionate about continuous improvement, customer satisfaction, and operational excellence? We are seeking an experienced Quality Manager to lead the Quality function at our Fort Wayne facility and drive a culture focused on compliance, accountability, and continuous improvement.

• Lead and maintain the site Quality Management System (QMS) to ensure compliance with ISO 9001, ISO 13485, ISO 17025, and customer requirements
• Serve as the primary contact for third‑party audits and customer quality audits
• Manage local audit programs including scheduling, training, reporting, and corrective action follow‑up
• Support compliance activities related to product standards and regulatory requirements

• Establish and monitor quality KPIs, analyze trends, and report on overall system effectiveness
• Lead root cause analysis, CAPA initiatives, and continuous improvement projects
• Support deployment of Lean Six Sigma and continuous improvement methodologies across the site
• Utilize data‑driven decision‑making tools to improve quality performance and operational efficiency

• Serve as the primary quality contact for customer concerns, audits, site visits, complaints, and returns
• Ensure timely communication and resolution of customer quality issues
• Collaborate cross-functionally to troubleshoot and resolve quality concerns
• Support validation processes and customer notifications as required

• Manage and develop the Quality team including staffing, scheduling, training, coaching, and performance management
• Promote quality awareness and provide training in auditing, quality systems, and problem‑solving methodologies
• Foster strong collaboration across departments to support plant and customer objectives
• Lead selected Americas quality initiatives and projects requiring cross‑functional influence and coordination

• Bachelor’s degree in Engineering, Business, or related field
• 3–10 years of quality management experience in a manufacturing environment
• 2–5 years of supervisory or team leadership experience
• Strong knowledge of Quality Management Systems and ISO standards including ISO 9001 and ISO 13485
• Experience with Root Cause Analysis, CAPA, SPC, Lean Six Sigma, and continuous improvement methodologies
• ASQ certifications such as CQA, CQM, CQE, or Lead Auditor certifications preferred
• Lean Six Sigma Black Belt certification preferred
• Experience with eQMS platforms preferred
• Strong communication, organizational, and problem‑solving skills
• Ability to influence cross‑functional teams and manage multiple priorities in a fast‑paced environment
• Proficiency with Microsoft Office, MRP systems, and Minitab
• Ability to travel up to 25%, including occasional international travel

• Lead quality initiatives in a dynamic manufacturing environment
• Influence operational excellence and customer satisfaction across the organization
• Opportunity to drive meaningful process improvements and quality system enhancements
• Collaborate with cross‑functional leadership teams across North America
• Competitive compensation and comprehensive benefits package

The salary range for this position is $130,000–$145,000. Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job‑related skills, internal peer equity, as well as market and business considerations may influence the base pay offered. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting.