Retail Associate Dupont Village

Position: Retail Associate -Full Time (Dupont Village)

Retail Associate - Full Time (Dupont Village)

Goodwill Industries of Northeast Indiana, Inc. is looking for Retail Associates for our stores in Fort Wayne, IN!

Apply today! You may apply online or in person at the store.

Description

Goodwill’s mission is to empower and prepare people for independence through training, personal growth, and work. Goodwill stores support this mission by collecting and selling goods donated by the community.

As a Retail Associate, you are the face of the organization. You will assist with purchases, operate the cash register accurately and effectively, maintain the sales floor, stock and organize merchandise, sort and grade donations, price items for the sales floor, bring donations into the building, issue a tax receipt, and work in a fast‑paced environment.

If you’re looking for the run‑of‑the‑mill retail job, this isn’t it. If you want to serve your community while building your career with an eco‑friendly organization, this might be the perfect opportunity.

Goodwill offers competitive wages paid bi‑weekly and full‑time benefits, including medical, dental and vision; a 401(K) plan; life insurance and an Employee Assistance Program; holiday pay; paid time off (PTO); and in‑store discounts. We also offer a set rotating schedule with no “late shift.”

Essential Functions

• Operates cash register, gives correct change and receipt, and bags purchases.
• Accepts credit cards for purchase according to established procedures.
• Watches for illegal activity and alerts management.
• Keeps cash register area orderly and stocked with necessary supplies.
• Maintains floor and fitting rooms during business hours.
• Refers customer problems to management.
• Sorts, hangs, tags and clothing donations according to established guidelines.
• Pulls items according to established procedures.
• Meets established production standards.
• Heavy lifting, pushing and pulling required.
• Handles all aspects of customer service in a professional manner.
• Follows all safety rules and practices.
• Performs all other duties as may be assigned by management in the process of carrying out the mission of Goodwill Industries.
• Maintains a positive work outlook and projects a pleasant, courteous, and helpful demeanor at all times when dealing with customers, donors, co‑workers, and clients.

Non-essential Functions

• Assists customers in locating merchandise and prices.
• Displays merchandise in windows/display cases.
• Answers telephone and other inquiries regarding donation sites/policies.
• Attends monthly store meetings.

Attendance

Goodwill, your co‑workers, and our customers depend on you to be at work as scheduled. An assigned rotation allows you to plan around your work schedule.

Job Performance

Reviewed upon initial hire at 30, 60 and 90 days, and annually thereafter, by the Store Manager.

Supervisory Responsibilities

None

Education

No specialized educational requirements; will train.

Experience

Minimum of three months working experience required.

Knowledge / Skills / Competencies

• Ability to make change.
• Basic literacy to complete forms.

Credentials / Licenses / Screening Requirements

• Subject to background check.
• Ability to work flexible hours, including weekends and evenings.
• Ability to work within the team concept.
• Subject to random alcohol and drug testing as specified in the Drug‑Free Workplace Program.
• Fully comply with Goodwill’s Code of Ethics.

Community Interaction

Contact with customers, donors, and co‑workers.

Equipment

• POS terminal, credit card machine.
• Carts, z‑racks, gaylord boxes.
• Gloves for sorting donations.
• Tagger guns.

Complexity

Work that is routine or repetitive, requiring the use of numerous readily understood rules and procedures in which the employee may make decisions that could affect the efficiency, accuracy, or correctness of work.

Confidentiality

Confidential information involved.

Physical Activities

• Substantial: vision, grasping, lifting, pulling, pushing, reaching, standing, and walking.
• Considerable: talking.
• Moderate: crouching, hearing, and stooping.
• Occasional: none.
• Nominal: crawling, kneeling, climbing, and repetitive motions.

Other Activities

N/A

Physical Requirements

Heavy work:
Pushing and pulling up to 100 pounds occasionally, and/or up to 50…