Data Center Solutions Engineer

Data Center Solutions Engineer Position Overview

The position’s mission is to increase orders and sales of Power Efficiency Solutions (PES) to Data Centers. Primary duties include identifying customers’ pain points, developing application-level value propositions, nurturing relationships with stakeholders in the Data Center ecosystem, recommending technical solutions focused on (but not limited to) the Air Moving portfolio (backward curve plug fans, forward curve blowers axial fans, etc.), and helping customers qualify RRX solutions.

The successful candidate is action-oriented, a strong communicator, and a collaborative team player across multiple functions, balancing technical and business expertise. Reporting to the Senior Product Manager of Air Moving Solutions, this individual will be a critical member of the Product Management team, responsible for driving profitable growth.

• Remote will be considered as well

• Industry Stewardship: nurtures relationships with several stakeholders in the Data Center ecosystem – OEMs (original equipment manufacturers), designers, engineering firms, integrators, enterprises, operators, regulators, and others – to drive specification of RRX products and solutions.
• New Customer Prospecting: expert in targeting applications, prospecting, pain points, and broad solutions selection, gathers detailed information about opportunities, identifies key decision-makers, understands strategic business challenges and priorities, and leads the team in chasing the right business opportunities.
• Sales Funnel/Lead Creation: expert in targeting applications, prospecting, pain points, and broad solutions selection, gathers detailed information about opportunities, identifies key decision-makers, understands strategic business challenges and priorities, and leads the team in chasing the right business opportunities.
• Pre-Sales Customer Consulting: deep understanding of Data Center customers’ pain points and system-level technical requirements to provide consulting to customers during the pre-sales phase on their several applications – CRAC/CRAH, Air Handlers, Package Units, Chillers, and others. Provide system sizing recommendations.
• Customer
  
  Qualification:
  
  collaborates with Account Managers/Executives to manage a sales funnel and maintain initiatives for Data Centers in CRM, driving opportunities from lead to bid to close and from order to cash. Partners with Product Management and Application Engineering to recommend PES products and services focused on (but not limited to) the Air Moving portfolio.
• Solutions Value Proposition: helps develop quantified value messaging to Data Center customers based on the systems’ higher-level lifecycle benefits when customers deploy RRX Air Moving products related (but not limited to) energy efficiency, reliability, cyber security, connectivity and integration, and sustainability (going beyond products’ immediate features and functions).
• Solutions IoT & Integration: understands architectures of HVAC applications and their connections with other systems in Data Centers for integration, and services of condition monitoring and predictive analytics.
• Customer Obsession: ensures an exceptional customer experience at every touchpoint, facilitating positive, long-term relationships and high potential for repeat business with accounts; beyond meeting customer needs, it involves anticipating those needs and continually innovating to exceed expectations.
• Competitive Analysis:
  Monitor competitive offerings and drive new product development initiatives to drive innovation with purpose in the Data Center Space.

• BS in Mechanical Engineering, Electrical Engineering, Engineering Technology or a related field.
• 5+ years of commercial or technical experience in HVAC air flow and cooling applications in the Data center space.
• Strong presentation communication skills.
• Strong/passionate customer focus.
• Sales experience focusing on OEMs, consultants, and end-users.
• Strong analytical, problem solving, negotiation, and relationship management skills.
• Ability to manage multiple projects and work to tight deadlines.
• Strong computer…