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Community Marketing Representative II- Reside in Fort Wayne, Indiana
Job in
Fort Wayne, Allen County, Indiana, 46804, USA
Listed on 2026-01-12
Listing for:
CareSource
Full Time
position Listed on 2026-01-12
Job specializations:
-
Sales
Marketing Communications
Job Description & How to Apply Below
Indiana Mobile time type:
Full time posted on:
Posted Yesterday job requisition :
R11078
*
* Job Summary:
** The Community Marketing Representative II is responsible to support the enrollment and retention strategy in collaboration with management to ensure all membership goals are successfully achieved.
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* Essential Functions:
*** Utilize an educational approach to community organizations to promote any available lines of business in assigned regions
* Serve as a subject matter expert on all lines of business available in the assigned territory
* Contribute and support the development of educational and enrollment opportunities with community and government agencies, community housing, providers and health systems, community business associations, targeted industries and faith-based organizations
* Assist in various types of community outreach strategies and programs with guidance to internal departments and staff while adhering to all applicable state and federal regulatory requirements
* Collaborate cross functionally in the development of specific strategies for enhanced engagement including collaboration with other internal teams.
* Conduct presentations, marketing activities and other informational events in accordance with current approved marketing guidelines and State/Federal regulations
* Deliver educational staff presentations to targeted industries, community organizations and government agencies
* Strictly adhere to all State and Federal Marketing regulations
* Complete all required training to successfully satisfy all State and Federal requirements
* Observe and report current market information on benefits, services, trends, changes, strategies/tactics, new products, etc.
* Maintain professional and technical knowledge by attending educational workshops; training, reviewing professional publications; participating in industry Continuing Education Courses
* Cross trained in all lines of Care Source products and benefits
* Provide proactive, high-level relationship management and support with key agencies in order to grow and retain membership.
* Work within guidelines of sponsorship and promotional items budgets.
* Keep management informed by documenting detailed sales activity and records of all agency/organization contacts in the Customer Relationship Management tool (“CRM”) and weekly reports
* Drive new membership acquisition by managing lead generation and direct marketing outreach during AEP (Annual Enrollment Period)
* Effectively coordinate community activities with other internal teams to ensure achievement of desired results
* Work within a territory plan to achieve desired membership and retention goals
* When necessary, participate in the negotiation, development, and staff coordination of Community/Agency/Provider events
* Regular travel to conduct to community-based organizations as needed to ensure effective administration of the program
* Perform any other job duties as requested
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* Education and Experience:
*** Associate degree in Marketing, Communications, Business Administration or related field, or equivalent years of relevant work experience is required
* Minimum of two (2) years of experience in Sales, Marketing or Account Management or Community Outreach and/or Social Delivery is required
* Medicare, Medicaid and/or Commercial Health Insurance experience is required
** Competencies, Knowledge and
Skills:
*** Proficient in Microsoft Suite, to include Word, PowerPoint, and Excel
* Excellent computer skills and ability to effectively use CRM system
* Knowledge of managed care principles, marketing guidelines and market dynamics
* Maintain marketing regulatory knowledge for compliance to State and Federal regulatory insurance guidelines and requirements
* Proven self-starter: able to work independently and within a team environment to achieve sales goals
* Strong problem-solving skills with attention to detail & excellent follow-up
* Excellent written and verbal communication skills
* Strong presentation and negotiation skills
*…
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