Rental Sales Representative

Location:

Onsite – Fort Wayne, IN (Goshen Rd)

Schedule:

Monday – Friday, 7:00 AM – 4:00 PM

Employment Type:

Full-Time

Hourly Pay: $19 to $21 per hour

• Dental
• Vision
• Medical
• 401k
• PTO

Do you thrive on building relationships and making sure every customer interaction leaves a lasting positive impression? As a Rental Sales Representative at Ryder, you’ll be the primary point of contact for our customers — the person they count on to understand their needs, solve their problems, and keep them coming back. Customer satisfaction isn’t just a metric here — it’s the foundation of everything we do.

You’ll own the full customer experience from first contact through issue resolution, building the kind of trust and loyalty that drives long‑term business growth. Working cross‑functionally with Sales, Marketing, Operations, and Asset Management, you’ll have the resources and support to deliver for your customers every single day.

• Sales & Marketing
• Handle inbound sales calls and drive outbound solicitation to grow the customer base
• Execute the business unit’s marketing plan and maintain accurate marketing database records
• Maximize rate opportunities within the marketplace
• Generate leads for rental, lease, and used vehicle sales
• Maintain and expand relationships with the existing customer base
• Coordinate inventory levels to meet customer demand and maximize operational effectiveness
• Drive overall Ryder market share through successful execution of sales and marketing initiatives
• Operations & Asset Management
• Oversee the profitability, operations, and asset management of a rental location
• Coordinate with Maintenance, Asset Management, Sales, and Marketing to ensure customer satisfaction
• Maintain compliance with company, local, state, federal, and other regulatory requirements
• Leverage a complete understanding of marketplace conditions to maximize rental fleet utilization
• Customer Success
• Drive profitable revenue growth by maintaining and deepening customer relationships
• Serve as the primary point of contact for all internal and external customer satisfaction
• Resolve customer concerns, issues, and disputes to protect and grow the ongoing relationship
• Communication & Relationship Building
• Build constructive and effective relationships with internal and external stakeholders
• Maintain composure and professionalism when navigating challenging situations
• Clearly articulate Ryder’s product and service offerings to customers at all levels

On a voluntary basis as well as based on scheduling, the Rental Sales Representative will be required to perform the role of On-Call Representative based on work schedules as determined by Supervisor. Performs other duties as assigned.

• Strong verbal and written communication skills
• Ability to get both verbal and written communication across that has the desired effect
• Goal oriented, drive for results, assertive, and deal well with ambiguity
• Possesses a high degree of initiative
• Must have high level of energy and be a self‑motivated and self‑directed person
• Ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments
• Ability to focus on multiple projects and activities simultaneously
• Flexibility to operate and self‑driven to excel in a fast‑paced environment
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Demonstrates customer service skills

• H.S. diploma/GED required
• One (1) year or more sales experience required
• DOT Regulated
• No Job Category Sales Support

At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a…