Sales Specialist; Guest Services Specialist

Here at Midwest Shooting Center, we pride ourselves on our inviting atmosphere, top-notch customer service, and unique approach to the firearms business. We are growing and looking for people to join our team! We are a company that changes the lives of the people that work for us through valuable relationships, professional development, and financial rewards. We have a culture that rewards teamwork and performance, and all Midwest Shooting Center employees are held to high standards.

At Midwest Shooting Center, we take immense pride in being the fastest-growing shooting center in the nation. Our employees are the heart and soul of our success, which is why we’ve designed a comprehensive Employee Development Program focused on developing leaders from within.

Our compensation packages are aggressive and reward employees for performance, engagement, and initiative. Key parts of our package include: full-time employees are eligible for healthcare within 90 days, employer sponsored 401k after entry qualifications are met, and we prefer to promote internally.

Location: Fort Wayne, IN

Job :337

# of Openings:1

Sales Specialist (Guest Services Specialist) Full-time | $17 per hour + uncapped commissions

The Sales Specialist (Guest Services Specialist) plays a critical role in driving membership and firearms training growth, Gross Training Sales (GTS), and a premium guest experience at Midwest Shooting Center. In this sales-based role, you'll spend your day converting prospects into paying members and firearms training clients, coaching peers on how to close sales, and hitting performance numbers every week. If you're motivated by quota, commission, and being recognized for outperforming a target, this role is built for you.

The Guest Services side of the title refers to our company’s methodology on how we sell with hospitality, professionalism, and a customer-first approach.

• Personally conduct Sample Sessions and convert prospective clients into training members with signed training agreements.
• Coach and mentor peers with membership conversion by helping with sales technique, objection handling, and the membership close.
• Generate lead flow by making calls, sending emails and texts to prospective clients. As well as following up with leads, no prospect goes cold. Speed and persistence directly affect your commission.
• Track, report, and improve key personal sales metrics, including new memberships, training agreements, and conversion rates.
• Participate in daily and weekly meetings with location leadership to review performance, align strategies, resources, and guest experience standards.
• Represent Midwest Shooting Center with professionalism, hospitality, and a customer-first attitude.

• 1-3 years of experience in commission-based sales, membership enrollment, and lead generation.
• Comfortability discussing membership and sales-related material one-on-one or in a group setting with potential clients with the intent of closing the sale, not just presenting the options.
• Organized and disciplined in tracking personal sales activity, follow-up, and performance metrics.
• Positive, customer-first attitude with high energy and professionalism.
• Strong verbal and written communication skills.
• Successful completion of required firearms-specific background checks and training, as applicable.

• High conversion from Sample Sessions into Gross Training Sales (GTS).
• Consistent achievement or over achievement of sales and service targets.
• Guests become long-term members and training clients through excellent first impressions and follow-up.
• Predictabl…