Youth Advocate- Sexual Violence; Case Manager

Youth Advocate – Sexual Violence (Case Manager)

Purpose
:
Provide comprehensive services to assist youth (ages 0-24) and survivors of sexual violence and human sex trafficking through crisis and toward self-sufficiency in residential and community settings.

Job Type
:
Full‑time, Salary – Monday through Friday, 11 am–7 pm.

Expectations of Every YWCA Staff Member
:
Uphold and promote the YWCA mission; maintain compliance with state standards; adhere to policies and procedures; contribute to fund‑development; support other departments and staff.

• Work directly with youth victims and survivors of sexual assault by providing support, comprehensive advocacy, and connection to resources.
• Provide support to non‑offending parents of survivors including advocacy, parenting education, and connection to resources.
• Provide case management based on client‑centered needs and goals; observe client daily‑living skills; redirect/teach skills where needed.
• Facilitate education on healthy/unhealthy relationships, life skills, and tools for self‑sufficiency and stability.
• Facilitate support groups for survivors of sexual violence and non‑offending parents.
• Work with first responders (Emergency Rooms, Law Enforcement, etc.) to ensure survivors receive respectful and appropriate services.
• Help clients navigate resources, legal processes, prepare protective orders, and safety plans.
• Provide emotional support, referring to mental‑health services when appropriate.
• Work closely with other advocates and YWCA residential staff.
• Collaborate with other service providers and/or stakeholders to obtain referrals into the program.
• Refer clients, according to their specific needs, to appropriate community resources and advocate on their behalf.
• Participate in coordinated efforts through SART teams and task forces.
• Maintain accurate and appropriate records.
• Participate in marketing efforts of the program.
• Listen and assist clients with options as issues arise; create and maintain high‑quality work environment.
• Transport clients in personal vehicle, as needed.
• Travel throughout the YWCA Northeast Indiana service area to provide services and network with other providers.
• Participate in on‑call rotation to ensure support is available outside business hours.
• Other duties as assigned to meet the organization's goals.

• Bachelor's in Social Work, Human Services, or related field, or equivalent education and experience.
• CPR and First Aid certification within first year of employment.
• Core 40 Sexual Assault Victim Advocate training within 6 months of employment.

• Knowledge of trauma including sexual abuse, domestic violence, intimate partner violence, and human‑trafficking issues and patterns and their effects on men, women, and children.
• Experience working with youth and understanding approaches based on developmental levels.
• Proven ability to effectively and respectfully interact with all populations using trauma‑informed approaches.
• Experience in crisis intervention, networking, team building, and public speaking.
• Strong customer service skills with ability to communicate professionally with a wide range of people; unequivocal commitment to pluralism.
• Ability to exercise independent judgment and discretion when handling confidential or sensitive matters.
• Strong time‑management skills; ability to take initiative to solve problems and work with minimal supervision.
• Proficiency in Microsoft Office (Outlook, Word, Excel).
• 1–3 years of general office experience, including reception and telephone duties.
• 1–3 years of experience with general office equipment (copiers, printers).
• Accurate, organized, and detail‑oriented; ability to work under pressure and shift priorities in response to changing needs.
• Must comply with organization’s auto‑insurance policy: have a valid driver’s license and personal automobile insurance coverage.
• Flexibility to change work hours as needed.

• Walking, standing, bending, stooping, reaching, moderate lifting and carrying (up to 30 pounds).
• Full range of body motion including manual and finger dexterity and eye‑hand coordination.
• Requires corrected vision and…