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Guest Services & Upsell Specialist

Job in Fort William, Highland, PH33, Scotland, UK
Listing for: Bespoke Hotels
Full Time position
Listed on 2026-06-11
Job specializations:
  • Customer Service/HelpDesk
    English Customer Service, Bilingual
Salary/Wage Range or Industry Benchmark: 40000 GBP Yearly GBP 40000.00 YEAR
Job Description & How to Apply Below

Bespoke Hotels is seeking a Receptionist in Fort William, Scotland to ensure exceptional guest satisfaction and maximise room revenues. You will handle guest check-ins and check-outs efficiently, maintain knowledge of hotel services, and resolve customer inquiries promptly.

The ideal candidate will have experience in a customer-focused setting, strong communication skills, and the ability to work in a fast-paced environment. Join us to be a part of our dedicated team that values inclusivity and creativity.

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