General Manager - Visitor Centre & Larder Cafe

The Highland Soap Company is a family-run maker of organic soap and skincare at the foot of Ben Nevis. Our Visitor Centre and Larder Cafe welcomes tens of thousands yearly, with a strong full team. We seek a hands‑on General Manager to lead daily operations and drive growth in tourism, retail and hospitality.

We’re The Highland Soap Company – a family‑run maker of organic soap and skincare, based at the foot of Ben Nevis. Our Visitor Centre is one of the Highlands’ best‑loved stops, combining a busy retail store with our Larder Café, welcoming tens of thousands of visitors each year. We have a full‑staffed team across all departments.

We’re looking for an experienced, hands‑on General Manager to lead the day‑to‑day operation and drive the next stage of growth across tourism, retail, and hospitality.

You’ll take ownership of site performance, standards, people, and guest experience – working closely with our directors to track KPIs and deliver commercial improvements across the shop and café.