Front Desk Administrative Assistant

Front Desk Administrative AssistantA school where the academics, arts and athletics are each considered essential elements of students’ learning, Fort Worth Country Day fosters community beginning with first impressions. The Front Desk Administrative Assistant is the receptionist for the School and is the public’s first connection with FWCD. Reporting to the Director of Advancement, the Front Desk Administrative Assistant is an enthusiastic professional exceptionally qualified in all areas of office management and interpersonal communications.

This is a full-time, year-round, non-exempt, position. Anticipated work hours during the academic year are 8 a.m.

-4:30 p.m., with occasional after-hours events. Work hours differ during school breaks, holidays and summer.

Responsibilities include, but are not limited to:

Answering the School’s main phone line; providing assistance to callers

Greeting visitors in the Advancement/Admission office

Conversing with all School constituents on the phone and in-person

Managing the School’s electronic signs and updating School announcements

Updating and distributing the faculty/staff phone extension list Entering constituent data into Blackbaud software

Assisting with bulk mailings

Processing label requests

Directly supporting all members of the Advancement Department: creating and overseeing purchase orders, ordering supplies, offering general administrative support

Making reservations for the conference room; assisting conference room guests

Monitoring kitchen area and ensuring necessary supplies are on hand Coordinate with the appropriate departments to ensure the building is properly maintained, cared for, and kept in good working condition.

Assisting with special events

Assisting with other Advancement projects as needed

The ideal candidate will also:

Have foresight and attention to detail

Use discretion and employing confidentiality

Be a problem-solver with demonstrated multitasking skills

Demonstrate ability to learn new software

Foster a partnership among faculty, staff and parents

Be accessible and approachable to create a positive, welcoming environment

Working conditions:

Work with frequent interruptions, maintain emotional control under stress

Repetitive hand motions; prolonged use of computer

Prolonged sitting, light lifting, intermittent physical activity, including bending and reaching

Qualifications:

Minimum of 3 years experience as a front desk receptionist is required

Telephone system experience required

Significant experience in schools or in office management preferred

Excellent verbal and written communication skills

Proficient in Microsoft Word, G Suite and Excel required

Bachelor’s degree preferred

All employees of FWCD must:

Model the School’s core values (Respect, Responsibility, Kindness, Courage, Integrity and Scholarship)
Exhibit generous community spirit, professional flexibility, a sense of humor, and a positive attitude

Collaborate and work well with colleagues and parents

Execute duties in a positive and punctual manner

Embody and communicate the School’s defining statements, mission, philosophy and inclusivity statement

Be an enthusiastic lifelong learner driven toward professional self-improvement and personal growth

Equal Opportunity Employer / Statement of Inclusivity:

Fort Worth Country Day is an Equal Opportunity Employer that maintains a policy of nondiscrimination with respect to all employees and applicants for employment. The ideal candidate should possess a thoughtful approach and knowledge of intercultural communication and inclusion of underrepresented groups. Employment decisions at FWCD are based on merit, qualifications, abilities and performance, and are subject to the academic and business requirements of the School.

The FWCD Inclusivity…