Receptionist, Administrative​/Clerical

The principal duty of all employees is to assist in the mission of the Church in the Diocese of Fort Worth. This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The Receptionist will be the first point of contact for guests of All Saints Catholic School. Front Receptionist’s duties include welcoming guests and greeting visitors of the school, as well as performing basic security measures prior to notifying the school’s point-of-contact. Receptionist will also coordinate front-desk activities, including distributing correspondence and answering and redirecting in-coming phone calls. This position will be supervised by the Principal.

• Supports and upholds the philosophy of Catholic education and the mission of the school
• Acts as a witness to Gospel values by modeling the teachings of the Catholic Church
• Supports and adheres to the Code of Conduct and policies and procedures of the school and Diocese
• Abides by the Confidentiality Policy set forth in the Diocese Employee Handbook
• Greet and welcome guests as soon as they arrive at the front lobby of the main building (required of guests)
• Maintain school security by following safety procedures and controlling access via the reception desk (scan guest IDs in Raptor system and issue guest badge)
• Contact the appropriate person and office to escort any/all guests into the school
• Arranges all visitors that will be entering a building on campus, with proximity to students, to be picked up by the contact person on campus who they have come to visit.
• Answer, screen and forward incoming phone calls (within 3 rings)
• Determine the best administrator/staff member to assist with guests calling the school/needing assistance
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Maintain a positive and professional attitude/approach when dealing with conflict resolution situations
• Coordinate through supervisor front desk coverage during breaks or time off of work
• Maintain a desktop manual with frequently asked questions, processes and procedures
• Can serve as the first stop to visitors in certain situations. An example would be regular package delivery (Fed Ex). The regular driver is “waved” through the main gate by the security guard and reports directly to the receptionist in the Vestibule. The receptionist contacts the business office (where all incoming packages are processed) and receives the packages from the driver.
  
  If there are a large number of packages or a very heavy package, business office personnel have the option to have the delivery person move the package(s) back to the business office accompanied by someone from the business office.
• Perform other clerical receptionist duties such as filing, photocopying, and faxing
• Assist with outbound mailings by printing labels and stuffing/sealing envelopes
• Oversee the operations aspect of the school’s Spirit Store by staffing or coordinating volunteer staffing during operational hours and special events, maintaining accurate inventory records, and reconciling cash box/credit transactions to the sales report
• Determine the need to activate an emergency alarm/notification
• Perform trained emergency procedures in the event of an alarm, lockdown/lockout, or medical emergency
• Responsible for all other projects, tasks, etc., as assigned.

Exercise discretion and independent…