Ethics and Compliance Investigations Operations Specialist - Assistant Director

Ethics and Compliance Investigations Operations Specialist – Assistant Director

Location:

Anywhere in Country

EY focuses on high ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

The Ethics and Compliance Investigations Team (ECIT) is a high-performing, centralized team under Ethics, Compliance, and Risk Management (ECRM) that conducts and manages Code of Conduct related investigations. As an Investigations Operations Specialist in the ECIT, you’ll play an integral role in supporting our mission and operations and mitigating risk. In return, you’ll have the support of a network of highly knowledgeable colleagues and the opportunity to make a significant impact on your team and EY.

With a diverse range of responsibilities, your strong organizational and analytical skills, understanding of our business and key stakeholders, self‑driven initiative, and keen eye for detail will be keys to success in this role.

• Conduct, perform quality control reviews and collate detailed reporting and analyses to identify and mitigate potential risks within the organization.
• Monthly, quarterly and/or ad hoc reports regarding conduct matters, ensuring accuracy and timeliness.
• Regular and ad hoc data analyses to support various firmwide stakeholders with insights on conduct matters within their teams.
• Support required firm responses to regulatory data requests.
• Maintenance of centralized case management system to ensure accurate and thorough records and monitor aging of matters and related reporting.
• Conduct regular input and audits of the centralized case management system.
• Maintain accurate and thorough case records for EY/Ethics Hotline matters.
• Consult with global counterparts for EY/Ethics Hotline matters.
• Perform thorough due diligence regarding personnel conduct history in advance of potential firm actions, including but not limited to performance separations and reductions in force.
• Monitor the ECIT mailbox, routing emails to the appropriate recipient and ensuring timely responses.
• Facilitate the provision of information concerning substantiated matters to firmwide stakeholders.
• Establish best practices around reporting.
• May make recommendations for training, awareness, communications and more.
• May lead and/or participate in medium to large projects.
• Share best practices and mentor others.
• May supervise and/or mentor other team members.
• May conduct investigation triage with input from key stakeholders.
• You may also have opportunities to assist with the design, implementation and updating of workflow or documentation processes and analytic efforts.

• Proficiency in Microsoft Office suite, with advanced skills in Excel.
• Substantial experience working with a case management system or similar tracking systems; experience with Navex is a plus.
• Ability to maintain the highest levels of confidentiality regarding personal data related to employee concerns and performance issues.
• Ability to analyze and present confidential data in a meaningful way.
• Foundational AI knowledge and prioritization of automation implementation.
• Experience managing data mapping and migration projects into new software.
• Excellent time management and project management skills, balancing multiple competing priorities in a high‑pressure environment.
• Full ownership of work products, driving to completion with minimal oversight and self‑review while delivering high‑quality results.
• Strong written and verbal communication skills, with the ability to communicate complex concepts in a straightforward way.
• Quick learning of the firm’s business and development of a solid understanding of internal practices and procedures.

• Ability to interact with individuals at all levels within the firm while maintaining professionalism and confidentiality.
• Experience with code of conduct ethics employee‑related investigations.
• Experience with compliance and documentation.
• Previous experience with case management systems.
• Strong attention to detail, time management and prioritization skills, with a solid track record of managing multiple…