Program Coordinator

Program Performance Coordinator

The Program Performance Coordinator supports data and performance management efforts that drive continuous improvement and program excellence across Head Start, Early Head Start and child care services. Reporting to the Senior Data & Performance Officer, the Coordinator will serve as the Child Plus Administrator and lead all data requests and reporting for HS/EHS programs.

• Administer and maintain the Child Plus database, including managing user access, conducting routine system audits, ensuring data integrity, and coordinating with external support for troubleshooting and system updates.
• Provide consultation and technical assistance to staff across the organization to enhance their ability to collect, interpret and use data effectively.
• Design and implement training and capacity‑building activities on Child Plus and other educational data systems with data best practices.
• Plan for the timely and accurate collection, analysis, and reporting of program‑level and organizational performance data.
• Collaborate with the Senior Data and Performance Officer to support the organization’s continuous learning and improvement system.
• Co‑lead annual self‑assessment processes, ensuring timely identification and resolution of programmatic challenges.
• Develop and refine data management process and protocols to ensure high‑quality data collection and use.
• Foster a culture of data‑informed decision‑making by facilitating data review sessions and learning conversations with staff across the agency.
• Build collaborative relationships with program leaders and direct service staff to support performance improvement.
• Perform other related duties as assigned.

• At least 3 years of experience in data collection, management, and analysis.
• Experience leading data reporting and analysis for early childhood programs, including Head Start/Early Head Start (HS/EHS).
• Knowledge of education and community data resources.
• Knowledge of continuous quality improvement (CQI) systems.
• Demonstrated attention to detail.

• Strong strategic and analytical thinking skills.
• Strong time management, decision‑making, and problem‑solving skills.
• Strong communication, presentation, and interpersonal skills.
• Reliable, insured transportation required.
• Must meet all health and safety requirements, including passing a pre‑employment and/or periodic physical exam, annual TB screening, background check and renewals as required.

• Proficiency with Child Plus; experience as a system administrator preferred.
• Bachelor’s degree or advanced degree in organization management, business, nonprofit management, public policy or closely related field.
• Experience with business intelligence tools (e.g., Power
  
  BI) and creating data visualizations for a variety of audiences.
• Strong data analysis and visualization skills; expert‑level Excel skills.
• Experience writing SQL queries to support custom data reporting and analysis.
• Knowledge of data storytelling practices, with the ability to translate complex data into compelling insights that support learning and decision‑making in educational settings.
• Experience with Results Based Accountability (RBA) and CQI.
• Demonstrated ability to build and refine organizational systems and processes.
• Bilingual abilities preferred.
• Ability to work effectively with a wide range of individuals and teams.

Mid‑Senior level

Full‑time

Information Technology

Education Administration Programs

• Medical insurance
• Vision insurance
• Child care support
• Paid maternity leave
• Paid paternity leave
• Student loan assistance
• Tuition assistance