Sr Support Specialist, Operations

Full Time Fort Worth, TX, US

2 days ago Requisition

Company Overview:

MP Materials (NYSE: MP) is rebuilding American industrial capability for a new era of autonomy, robotics, and electrification.

We are the only U.S. company with a fully integrated rare earth supply chain—from mining and refining to advanced metal and magnet manufacturing. Our products include both the critical materials used to make permanent magnets and the finished magnets themselves—enabling next‑generation technologies in robotics, automation, aerospace, transportation, defense, and energy systems. These materials are the foundation of physical AI—the convergence of computation, movement, and control.

We hire ambitious, mission‑driven people who want to tackle complex challenges and shape the future of strategic industries. Our culture is rooted in teamwork, resiliency, and integrity, with a deep commitment to operational excellence and national purpose. MP is rapidly evolving from a materials producer into a leading U.S. manufacturer—and our people are driving that transformation.

Position Overview

The Senior Operations Support Specialist plays a critical role in supporting the daily execution of Operations in a fast‑paced, dynamic manufacturing environment. This position requires a high degree of resourcefulness, sound judgment, adaptability, and ownership.

The ideal candidate is comfortable working in an environment where priorities can shift quickly, information may be incomplete, and solutions are not always predefined. This individual is expected to assess needs, identify available resources, determine appropriate next steps, and independently drive tasks through completion while keeping the appropriate stakeholders informed.

The Senior Operations Support Specialist should be able to take broadly defined objectives, determine what is required to accomplish them, develop practical options, and execute with limited direction. They should be able to recognize operational dependencies and apply practical judgment to unfamiliar situations.

Position Responsibilities

This job description is intended to convey information essential to understanding the scope of the position and is not intended to be an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with the role. The Senior Operations Support Specialist will be expected to perform a broad range of operational and administrative functions, including but not limited to:

Operational & Administrative Support

• Maintain awareness across multiple communication channels, rapidly assess and prioritize operational needs, and coordinate appropriate responses across stakeholders while managing competing priorities with accuracy, urgency, and follow‑through.
• Take ownership of broadly defined or unfamiliar requests by identifying requirements, researching options, coordinating resources, and presenting practical solutions with limited direction.
• Operate effectively in complex or non‑routine situations by applying sound judgment, understanding process dependencies and downstream impacts, and making timely decisions based on available information.
• Recognize when escalation or additional support is needed, engage the appropriate stakeholders, and clearly communicate relevant information, actions, and rationale.
• Respond effectively to unexpected operational needs while balancing immediate priorities with longer‑term responsibilities and proactively identifying risks, obstacles, or future needs when possible.
• Support recurring accounting, purchasing, finance, reporting, administrative, and business‑system activities, including navigating MRP and other systems to research information and support decision‑making.
• Assist with project coordination,…