Sr Analyst, Workforce Administration

Location
: DFW Headquarters Building 8 (DFW-SV08)
Cities
:
Fort Worth - TX
Requisition : 88468

Job Description

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life.

Feel free to enrich both your personal and work life and hop on board!

• You will be part of a strong team that truly drives change for the airline.
• You will work cross-functionally with all groups within Technical Operations, including Line Maintenance, Base Maintenance, Stores, Facilities, Ground Support Equipment, Workforce Administration, and the Workbrain Center.
• Very dynamic role that will drive you to explore the Workforce Admin world in search of continuous improvement and lead the way to a world-class customer experience. You will work closely with business partners to ensure American is always one step ahead of a quickly evolving industry.

• Conducts statistical and trend analyses to forecast WFA key metrics to accurately develop staffing models that ensure all stations can support the fluctuating demand of work.
• Partnering closely with Finance, Technical Operations, and Regional Workforce Administration on budget, forecast processes, and strategic initiatives to support future vision of the department.
• Performs data-driven analyses to assess the impact of efficiency improvements and strategic initiatives.
• Evaluates existing business processes and analyzes/recommends solutions to increase work efficiency, operational performance and customer experience through technology, business process improvements and staffing adjustments.
• Builds relationships with business owners at all levels within Technical Operations and develops action plans to overcome business challenges.
• Creates presentations and frequently interacts with and presents to senior and executive leadership.
• Works on other special projects as assigned, which include cross-utilization within the department or with other departments.
• Utilize statistical analysis, predictive modeling or other analytical methods to analyze data and develop practical solutions to business problems, while maintaining clear communication across teams, and ensuring cross-functional actions are completed.
• Perform validation of models to ensure adequacy, define data requirements, and gather and validate information, applying judgement and statistical tests.
• Ensure that the entire Workforce Administration organization has the appropriate level of tool knowledge and that we are prepared for the future.
• Create and maintain dashboards and report key metrics on future schedules for various operational stakeholders.

Minimum Qualifications
- Education & Prior Job Experience

• Bachelor's degree in Business Administration, Industrial Engineering, Information Systems, Data Analytics, or related field
• Minimum 1 year of related work experience
• Experience using data analysis to answer business questions and to assess the added value of recommendations
• Experience with Microsoft Office (PowerPoint and Excel)
• Experience with data retrieval languages (e.g. SQL, SparkSQL, MySQL, No
  
  SQL)
• Experiece with reporting and data visualization tools and techniques (e.g. Tableau, PowerBI)

Preferred Qualifications
- Education & Prior Job Experience

• Master's degree in Business Administration, Industrial Engineering, Information Systems, Data Analytics, or related field
• Experience with 1 or more programming languages (e.g. R and Python)
• Experience with Cloud…