Manager, Technology Product Management

Job Description

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life.

Feel free to enrich both your personal and work life and hop on board!

• This role is part of the Next-Gen Operations Platform and Business team within the Integrated Operations Center (IOC) division, with a primary focus on advancing the strategy, modernization, and implementation of our operations capabilities.
• The Next-Gen Operations initiative is a multi-year transformation program dedicated to modernizing American's Flight Operations ecosystem, retiring legacy platforms, and delivering future-ready operational capabilities. Within this transformation, our work represents critical operational domains that support safe, efficient, and reliable aircraft operations. The program consists of multiple concurrent work streams designed to enhance operational effectiveness, improve decision-making, strengthen communication, and increase overall operational resilience.
• As a Manager, Technology Product Management
  , you will help drive the strategy, design, and implementation of next-generation solutions. Not only will you lead a team, you will partner closely with operational stakeholders, product teams, and technology teams to define business capabilities, shape future-state operational workflows, and ensure solutions deliver measurable value to the operation. Responsibilities include supporting your team in requirements definition and prioritization, developing the future-state vision, reimagining operational processes, supporting organizational change management, and translating business needs into actionable product and technology deliverables.
  
  In close partnership with product and technology teams, you'll guide and support the successful execution of a complex, multi-phase transformation.

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Lead, mentor and coach Product Owners (direct reports) enabling further growth and success
• Influences stakeholders on the Product Strategy aligned to the Product Group (our portfolio)
• Utilizes technical knowledge such as A/B testing, product architecture, continuous deployment process, Dev Ops practices, data models and analytics, querying languages, tools supporting automation/metrics and other technologies in support of the products/services owned
• Uses data to define baselines, measures outcomes, share insights, order backlog items
• Understands and supports resolutions to customer problems, needs, challenges, and opportunities for the product
• Determines product objectives and key results that align to Product Strategy
• Presents the thought process on product strategy, roadmap items, OKRs and planned releases to leaders and peers
• Communicates regularly on OKRs, desired metrics, and areas requiring leadership’s attention
• Influences and collaborates with stakeholders, peers, and other product leaders to deliver solutions that achieve the portfolio’s vision and goals
• Collaborates with various internal team members such as UX, Technology, Vendors, Risk, Compliance, Security, etc.
• Practices agility in discovering and…