Customer Service Representative
Job in
Fort Worth, Tarrant County, Texas, 76101, USA
Listed on 2026-01-07
Listing for:
McKesson
Full Time
position Listed on 2026-01-07
Job specializations:
-
Customer Service/HelpDesk
Call Center / Support, Customer Service Rep, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
Accept inbound calls and handle customer requests with professional phone etiquette;
Enter all calls in the Call Tracking System with accurate, well documented call notes;
Process credit research and document retrieval requests;
Communicate effectively with internal and external customers to provide first call resolution and de-escalate customer concerns;
Meet all departmental goals including schedule adherence, attendance, and quality monitoring.
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