Bilingual Call Center Representative
Listed on 2026-01-12
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Customer Service/HelpDesk
Bilingual, Customer Service Rep, Customer Success Mgr./ CSM, Call Center / Support
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Statewide Remodeling is hiring bilingual (English/Spanish) Call Center Representatives for our call center in Grapevine, TX. The position offers an hourly base of $18.50 and uncapped commissions that can bring total earnings between $40,000 to $60,000 per year.
We are the fastest growing remodeling company in the United States, dedicated to providing high‑quality products and exceptional customer service to families in Texas, Oklahoma, and Arkansas. Since 1994, we have built a reputation for reliability and have over 80,000 satisfied customers.
What We Offer- Guaranteed hourly base plus commissions earning up to $40,000 to $60,000+ per year
- Uncapped commissions
- Full‑time benefits, PTO, 401(k)
- Comprehensive customer focus, experience, and sales training
- Supportive, fun, and collaborative team
- Career development opportunities with clear career pathing
- Opportunity to promote high‑quality products with top professionals in the industry
- Place outbound sales calls from warm, generated leads
- Help customers schedule free in‑home consultations via multiple contact channels, including outbound and inbound calls
- Promote company products and services to prospective and existing clients while providing excellent customer service
- Experience doing outbound and inbound calls
- Providing customers an amazing experience over the phone
- Excellent computer and phone skills with attention to detail
- Positivity, flexibility, determination, and persuasive personality
- High energy and willingness to learn
- Must have scheduling availability between Mon‑Fri 10 am to 7 pm or 9 am to 6 pm, with weekend availability
Criminal background checks required.
SWR provides the following inclusive hiring information:
We are an equal‑opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact H
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