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IGaming Customer Support Manager - Calm Problem Solver

Job in Fort Worth, Tarrant County, Texas, 76102, USA
Listing for: Gypsy Collective
Full Time position
Listed on 2026-10-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Client Relationship Management, Customer Success Management
  • Entertainment & Gaming
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 90000 USD Yearly USD 60000.00 90000.00 YEAR
Job Description & How to Apply Below

Gypsy Collective is seeking a Customer Support Manager for an iGaming project to provide high-quality player support across Live Chat, Helpdesk, email and other channels. You will verify players, review account history, categorize inquiries, and resolve standard issues with careful attention to procedures and data protection.

You will escalate high‑risk or VIP cases to the VIP team, ensure compliant handling of deposits, withdrawals, KYC and bonuses, and maintain calm, professional communication

The iGaming Customer Support Manager
- Calm Problem Solver position in the Management & Operations, Sales field is open for applications.

We would love to welcome a new iGaming Customer Support Manager
- Calm Problem Solver to our organisation in United States.

For the iGaming Customer Support Manager
- Calm Problem Solver position at Gypsy Collective, we are reviewing applications now.

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