Client Support Specialist – Government Services
Listed on 2026-10-29
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Customer Service/HelpDesk
Customer Service Rep, Bilingual
Seeking a Client Support Specialist to provide exceptional service and accurate payment processing for government and municipal clients.
This position involves supporting government and municipal clients by processing payments accurately and efficiently, managing customer inquiries, and maintaining compliance with company and regulatory standards. The role is onsite in Fort Worth, TX, within a dynamic, customer-oriented team environment.
Job Details- EMPLOYMENT TYPE:
Contract - PAY RATE: $16/hour
- LOCATION:
Fort Worth, TX 76137 - SCHEDULE:
3 agents: 8:00 AM - 4:30 PM; 3 agents: 8:30 AM - 5:00 PM - POSITIONS AVAILABLE: 6
- BENEFITS:
Weekly Pay, Medical, Dental, Vision, Life and much more!
- Handle inbound customer calls from start to resolution, including payment processing, inquiries, complaints, and information requests.
- Provide courteous and professional service to internal and external customers, aiming for high satisfaction.
- Follow security protocols and confidentiality standards when handling sensitive financial data.
- Accurately document all transactions in accordance with company and regulatory requirements.
- High School Diploma or GED.
- Must be 18 years of age or older.
- Ability to type and speak simultaneously while navigating systems during live calls.
- Comfortable using computers, including email and web browsers.
- Familiarity with Microsoft Office and Outlook.
- Bilingual (English/Spanish) preferred.
- Previous experience in customer service or data entry.
- Dependable, punctual, and committed to maintaining high integrity and confidentiality.
- Onsite position in Fort Worth, TX.
- Fast-paced, customer-focused environment.
All offers of employment are contingent upon the successful completion of background check and drug screen based on local, state and federal laws in your region.
Minor offenses will not necessarily disqualify a candidate from consideration, and all situations are reviewed by HR for compliance with local laws and hiring requirements for the role.
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