Customer Service Coordinator B
Listed on 2026-10-29
-
Customer Service/HelpDesk
Customer Service Rep, Office Administrator/ Coordinator, Clerical -
Administrative/Clerical
Office Administrator/ Coordinator, Clerical
CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has over 11,000 FT US Employees in over 60 world class US Operations. CTDI also has a global footprint with more than 20,000 employees worldwide.
Handled customer calls and inquiries, appointment verification and authorization calls, clerical and administrative tasks, and customer concerns with appropriate follow-up.
1st Shift: 7:00AM - 3:30PM, Monday - Friday
Pay Rate: $20.00
Responsibilities- Receiving and processing all customer calls and inquiries.
- Handling all appointment verification, and customer authorization phone calls.
- Responsible for performing many of the clerical duties.
- Addressing customer concerns and handling follow-up.
- 2+ years customer service or related experience.
- Excellent customer relations skills.
- Excellent communication skills and interpersonal skills.
- Excellent organizational skills and analytical skills.
- A professional telephone manner.
- Experience with basic PC software programs including MS Office, Excel, Word, or related programs.
- Weekly pay every Thursday
- Monthly Incentive Bonus
- Positive, team-oriented, inclusive workplace
- Health insurance
- Vision insurance
- 401(k)
- Life insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- United States (Required)
- Must be 18 years of age
CTDI is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This policy applies to every aspect of employment at CTDI, including recruitment, hiring, training, advancement, and termination.
This position does not qualify for visa sponsorship.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).