Service Technician

Overview

Competitive pay + benefits. We also offer an extensive benefits package including Medical Insurance, Dental Insurance, Vision Care Insurance, 401K Medical Reimbursement Accounts (HSA & FSA), Employee Assistance Program, Employee Discounts, $50k Life Insurance covered 100% by Freedom Forever, and Paid Time Off.

Freedom Forever is currently hiring a Service Technician. Do you have experience in residential solar installs and are looking for a place to grow? If you have a passion for Solar, Renewable Energy, Natural Resources, and Sustainability, come and apply with us!

Position Summary:

The Service Technician reports to the Regional Service Manager and is responsible for completing service calls as dispatched, providing diagnostic and troubleshooting for solar panel systems and electrical, preventive, and corrective maintenance services to Freedom Forever's installed residential systems.

• Responsible for the preventative and corrective maintenance of photovoltaic (PV) inverters, string boxes and solar panels and other components
• Assist in the commissioning of the solar array and monitoring systems during project installation when needed
• Ensure that PV systems are set up correctly
• Perform re-roofs, roof repairs, drywall repairs as needed
• Install hardware, PV modules, inverters, and monitoring equipment
• Perform commissioning of inverters and inspection of solar panels
• Mechanical/structural mounting of racking, modules, and electrical equipment
• Respond to corrective maintenance cases on PV inverters, string boxes and solar panels; troubleshooting, testing, and repairing activities
• Electrical wiring of solar array/system (AC and DC)
• Perform voltage testing using appropriate PPE and procedures
• Prepare reports, if needed, to comply with deliverables in O&M contracts
• Help in all areas of preventative and corrective maintenance as directed by manager with minimal supervision
• Attend mandatory training sessions on new products, installation methodology, maintenance and safety
• Ensure tasks are performed according to organizational requirements for quality management and environmental, health and safety standards, policies and procedures
• Maintain adherence to company policies, environmental health and safety policies and good housekeeping practices; identify gaps in safety standards and provide recommendations to higher level technical staff and management
• Ability to repair all types of roofs as well as ground mounts
• Ability to add or remove panels on solar systems
• Able to identify/isolate roof leaks
• Ability to understand or have experience in electrical panels including sub panels
• Ability to understand or have experience in monitoring equipment (Cat5, Zigbee, router, range extender)
• Able to read and understand plans
• Ability to understand or have experience with all AHJ guidelines within region
• Ability to troubleshoot an inverter that is reporting production loss
• Ability to understand or have experience with all types of solar equipment (Enphase, Solar Edge, Sun Power)
• Complete RMAs and log project documentation
• Understanding of battery backup systems (Enphase, LG)
• Experience in electrical troubleshooting (power outages, shorts, faults)
• Understanding of standalone metering equipment (CT for production and consumption)
• May perform required travel for extended periods at a time
• Perform other duties as assigned

• Education &
  
  Certifications:
  
  High School Graduate or GED
• Experience:
  
  Must have a minimum of 1+ year solar experience
• Must have electrical and roof racking experience
• Experience installing all types of grid-tied inverters and be able to work with various ground and roof mount racking systems
• Experience in PV component performance and HALT testing
• Experience in electrical troubleshooting (power outages, shorts, faults)
• Knowledge, Skills & Abilities:
  Familiarity with electrical plans and field layouts
• Ability to read and comprehend electrical and mechanical schematics, technical manuals, procedures and regulations
• Must understand NEC codes that relate to PV installations
• Good motivation with attention to productivity, detail, and safety
• Able to work safely at heights on ladders and in confined areas
• Be able to lift, pull and push materials and equipment to complete assigned task
• Must be willing and able to climb ladders, stairs, work on rooftops and work on feet for long periods
• Be able to lift 50 pounds frequently
• Attention to detail
• Excellent written and verbal communication skills
• Excellent customer service skills
• Regular, reliable, and predictable attendance
• Ability to work well with others in a collaborative team environment
• Ability to work in extreme environments (hot sun, cold, rain, crawl spaces)
• Well skilled with power and hand tools and able to train others to use them safely
• Maintain a clean and safe working environment
• Must have a valid state driver s license
• Must have a clean driving record

• Use hands to handle, control, or feel objects, tools, or controls
• Stand for long periods of time
• Walk or…