Technical Service Representative

At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business.

Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an ever changing world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come.

And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.

To learn more about playing for Team Amcor, visitwww.amcor.comILinked

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Employer: Amcor Flexibles North America Inc.

Job Location: This position reports to company headquarters in Oshkosh, Wisconsin. It requires living within 50 miles of Cranberry Township, PA, as the position will involve 70% travel to customer sites within 100 miles of Cranberry Township, PA, as well as 10% travel to customer sites in other areas of Ohio, Pennsylvania and the Northeastern US, and 20% telecommuting from home.

Title: Technical Service Representative II

Duties: Provide efficient and timely technical assistance to assigned customers in matters relating to their packaging equipment operations and facilitate customer quality and packaging performance improvement. Service customer equipment, where applicable, to maintain optimum performance of equipment, packaging films and shrink bag materials. Perform and complete package/shrink bag and machine audits on packaging machines. Identify machinery and packaging film/shrink bag problems and ensure that they are properly communicated to the appropriate staff representatives.

Participate in field trials of new packaging materials. Assist in the installation and start-up of all packaging equipment manufactured and sold by Amcor and provide input into the design, installation and start-up of packaging equipment manufactured by outside suppliers. Train customers on proper operation and maintenance of equipment and Amcor film, as well as training other Amcor Technical Service Reps on how to train the customer.

Travel: Position requires 70% travel to customer sites within 100 miles of Cranberry Township, PA, as well as 10% travel to customer sites in other areas of Ohio, Pennsylvania and the Northeastern US, and 20% telecommuting from home.

Requirements: Associate’s degree in a technical field such as Packaging or an Engineering field related to packaging (e.g., Chemical, Mechanical, Industrial or Electrical Engineering or Engineering Technology) or foreign equivalent, and 5 years of experience in an occupation related to engineering or technical service in the food packaging industry. Experience must include the following:

• 5 years of experience in engineering or technical service related to food packaging materials and machinery
• 5 years of experience servicing packaging equipment, including at least 7 of the following:

• • • Liquid VFFS equipment
    • VFFS for dry goods
    • HFFS packaging machines (Forming/Nonforming)
    • Rotary packaging equipment
    • Labeling Machines
    • Beverage Shrink Packers
    • Sachet Machines
    • Bakery equipment
    • Vacuum packaging

• 5 years of experience applying knowledge of film construction…