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Customer Service Rep

Dispatcher, Entertainment & Gaming

Job in Fort Worth, Tarrant County, Texas, 76102, USA
Listing for: One Hour Heating & Air Conditioning
Full Time position
Listed on 2025-12-31
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 17 - 30 USD Hourly USD 17.00 30.00 HOUR
Job Description & How to Apply Below

Hi, I'm Dustin Hufsey, President of One Hour Air Conditioning & Heating, Benjamin Franklin Plumbing & Buffalo Electric. Thanks for being here!

We are Hufsey Home Services, proudly serving our clients across 5 locations and 3 states. We are a part of a growing successful franchise system known as Authority Brands.

One Hour Air Conditioning & Heating

Mohave County, AZ

If you are a Dispatcher with experience or an aspiring Dispatcher, get ready to join the best team out there! We want to see you grow and achieve your career goals. We make sure our staff has ongoing training, support and comradery. We are ALWAYS looking for A players to join our team!

Responsibilities:
  • Manage the dispatch board to keep field personnel on the move, servicing clients & generating revenue.
  • Notify clients ahead of time without fail if we will not arrive in the specified time window.
  • Communicate with Parts & Purchasing department to help arrange efficient delivery of parts and scheduling of return visits.
  • Debrief with field staff upon the completion of a job.
  • Make sure all invoice and job notes are accurate and updated.
    • Apply if:
  • You choose your words well.
  • Willing to learn our Hufsey Home Services way.
  • You are a master of ownership.
  • Self-motivated and customer focused.
    • You Shouldn’t Apply If:
  • You don't like talking to people - Tone matters!
  • You feel overwhelmed in a fast-paced environment.
  • Being organized is a struggle.
  • You don't believe communication is key.
  • You are not likely to follow what you were taught and apply it with enthusiasm.
    • Basic Requirements:
  • Treat others the way you want to be treated.
  • Be a TEAM player - we win and lose as a team.
  • Strong written and verbal communication skills.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Comfortable with computer systems and software.
    • Interview Process:

    Our interview process is not long, but it’s thorough. We want to make sure that each person who joins the team is the right fit. And that we are the right fit for you!

    After we review your application, you will be contacted for an interview with the Hiring Manager. Plan on approximately 60 minutes.

    We can't wait to meet you!

    Compensation: $17.00 - $30.00 per hour

    Join the One Hour Team!

    We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It’s true, our employees come first! How do we prove it? First things first.

    Pay

    We believe the best performers deserve the best pay. That’s why we want to pay YOU the best competitive rate.

    Flexibility

    We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.

    Career Path

    We offer you an unlimited future with our world-class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today!

    So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you!

    Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating & Air Conditioning Corporate.

    Apply with Indeed

    Why Should You Join Us?
  • Competitive Pay
  • Company Benefits
  • Extensive Training
  • Incentive Programs
  • Flexible Scheduling

    • Been working here 1 year and it's been the best year of my life. The leadership is passionate, and that resonates through our team. We work hard no doubt, stay busy year round, and push ourselves to get better. The management really cares about their employees and work hard to show that. We are people here, not just dollar signs.

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