Commercial Relationship Manager

Position Title

Commercial Relationship Manager

Exempt (17F)

CLO, Commercial Lending Manager, or Market President

University Center

• Medical, Prescription Drugs, Dental, and Vision Insurance
• Insurance Eligibility for Team Members and Dependents Starting on the First Day of Employment
• 401(k) with a Match
• Basic, Voluntary, and Dependent Life Insurance
• Paid Time Off
• Paid Bank Holidays
• Workplace Wellness Programs
• Employee Assistance Programs
• Tuition Reimbursement

Provides commercial lending activities, in compliance with Southside Bank's policies and procedures. Generates new commercial customer relationships as well as maintains existing commercial customer base.

• Responsible for commercial customer development.
• Responsible for marketing Bank products and services.
• Responsible for customer deposit and check approval.
• Available to attend weekly Director's Loan Committee meetings and/or monthly Asset/Liability Committee meetings, when requested.
• Responsible for commercial real estate lending.
• Responsible for light consumer lending.
• Responsible for investment and working capital lending.
• Participates in and encourages Bank networking.
• Represents the Bank in public, social, and civic gatherings.
• Remains current on regulations, analysis, and current trends in banking through continuing education classes/seminars.
• Consistent engagement in the community to identify and originate personal mortgages (if licensed and trained) at the branch level.
• If licensed and trained, interviews residential mortgage loan applicants and requests information to complete a thorough loan application.
• Supervises support staff in both their work assignments and performance development (performance appraisals).
• Provides leadership to others through example and sharing of knowledge/skill.
• Maintains positive relationships and promotes efficiency among a group of workers.
• Attends various meetings outside of the Bank (i.e. board meetings, etc.)
• Maintains confidentiality of all sensitive Bank information.
• Maintains a positive and caring atmosphere for customers and employees consistent with Southside Bank's mission, CORE Values, and Blue Book culture guide.
• Provides enthusiastic, professional, and courteous service to Southside Bank customers and employees.
• Participates in proactive team efforts to achieve departmental and company goals.
• Understands and agrees to abide by the policies and procedures established at Southside Bank.
• Responsible for complying with audit policies and procedures as they pertain to this position.
• Performs duties in compliance with applicable laws and regulations, including but not limited to the Bank Secrecy Act (BSA) and related anti-money laundering laws, and in accordance with the Bank's Information Security Program.
• Must comply with all applicable laws and regulations.

• Complies with all safety policies, practices, and procedures. Report all unsafe activities to supervisor and/or Human Resources.
• Performs additional duties, as assigned or directed.

• Bachelor's degree in finance, business, or another applicable field is preferred.
• Minimum of three to five years of direct lending or credit analyst related experience with a focus on commercial/business relationships.
• Extensive knowledge of the Commercial Banking industry products and services offered.
• Adequately trained and working knowledge of credit and underwriting experience.
• Sales experience and familiar with loan processing and closing procedures.
• Postgraduate banking certificate/training, preferred.

• Vast ability to build and enhance customer relationships in efforts to expand loans and identify other bank products/services suitable for those customers.
• Excellent interpersonal, communication, and business relationship skills.
• Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations.
• Ability to write information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to calculate figures and amounts such as discounts, interest, commissions,…