Default Specialist III

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Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market. At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. We work toward a unified goal of helping millions of Americans achieve home ownership through the complete mortgage journey.

The Pre‑Foreclosure Default Specialist is responsible for managing a portfolio of delinquent loans to ensuring compliance and accuracy before referring a loan for foreclosure. This role involves reviewing loan documents, preparing necessary notices, and coordinating with various groups such as Loss Mitigation, Foreclosure, Bankruptcy to ensure investor/insurer state and regulatory requirements are met before transitioning a loan into foreclosure.

This position provides a variety of support services and will demonstrate flexibility and reliability in working together with other team members to assure that business unit objectives and goals are met in a timely manner, as they are assigned by department management.

• Ensure that all state and investor guidelines are monitored and adhered to as it relates to Foreclosure Referral time frames
• Responsibilities may include photo copying, scanning and mailing of documents, researching and providing copies of documents for external vendors
• Conduct loan level research and take appropriate action required to resolve issues as needed
• Interact and coordinate activities with other departments to accomplish tasks and objectives as directed
• Communicate with attorney firms as needed
• Perform other related duties as required and assigned
• Provide excellent customer service by following through on all questions or requests
• Follow instructions and respond positively to management direction
• Demonstrate accuracy and thoroughness in any task assigned
• Demonstrate behaviors which are aligned with the organization’s desired culture and values

• High School Diploma / GED
• 5+ years of relevant work experience
• Thorough knowledge of loan servicing, foreclosure, bankruptcy, REO, legal and title
• Must be highly proficient in Excel and Word
• Financial Services and, if possible, mortgage industry experience preferred

As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do.

Pennymac is committed to conducting a business that makes positive contributions and promotes long‑term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.

• Comprehensive Medical, Dental, and Vision
• Paid Time Off Programs including vacation, holidays, illness, and parental leave
• Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)
• Retirement benefits, life insurance, 401k match, and tuition reimbursement
• Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsor ships

To learn more about our benefits visit: (Use the "Apply for this Job" box below)./benefits

For residents with state required benefit information, additional information can be found at:

Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below:

• Lower in range - Building skills and experience in the role
• Mid-range - Experience and skills align with proficiency in the role
• Higher in range - Experience and skills add value above typical requirements of the role

Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance.

$40,000 - $60,000

OFFICE

Not Applicable

Full‑time

Other

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