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Member Services Representative, AACU Mortgage Processing

Job in Fort Worth, Tarrant County, Texas, 76105, USA
Listing for: Axelon Services Corporation
Full Time, Seasonal/Temporary position
Listed on 2026-01-12
Job specializations:
  • Finance & Banking
    Banking & Finance, Banking Operations
Job Description & How to Apply Below
Job Title:
Member Services Representative, AACU Mortgage Processing


Location:
Fort Worth, TX


Pay: 3 Months Contract

Job Purpose:
  • Responsible for creating new mortgage loans and processing applications for purchase or refinance of real estate at
    *** Credit Union.
Principal Duties and Responsibilities:
  • Prepare pre-closing Loan Quality Initiative requirements, credit analysis, and quality control of the loan information.
  • Provide accurate closing and funding of our mortgage loans in all 50 states plus the Virgin Islands, using the Prime Alliance LFC system.
  • Serve in a backup role for initial member contact via incoming phone calls and for taking applications through our Prime Alliance loan origination system.
  • Represent the Mortgage Department in various Credit Union days, seminars, and other special projects as directed by the management staff of the Mortgage Department.
  • Meet deadlines and assists with production goals.
  • Perform other duties as assigned.
  • Ensure the security and confidentiality of all account and related information and compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act.
Minimum Qualifications:
  • High school diploma or GED.
Preferred Qualifications:
  • Previous banking or Credit Union experience.
  • Previous mortgage lending experience.
  • Previous knowledge of Client, NCUA, and AAFCU Mortgage Lending Guidelines.
  • Previous Residential Mortgage Closing and Funding experience.
  • Previous working knowledge of PC Software including Desktop Underwriting, Prime Alliance, and Episys.
Knowledge, Skills & Abilities:
  • Skilled in Microsoft Office software (e.g., Word, Excel, Access, PowerPoint) gained through either work experience with the software or education and hands-on use of the software.
  • Ability to perform in a fast-paced environment, handle multiple tasks, and function as an integral part of a team.
  • Skilled in above-average interpersonal and communication skills and professional telephone manners.
  • Ability to effectively communicate with all levels both verbally and written.
  • Ability to speak, read, and write Spanish is a plus.
  • Ability to work well under deadlines and high volume pressure.
  • Ability to work in a diverse work environment.
  • Ability to quickly learn and adapt well to change.
  • Ability to self-motivate with strong organization skills and capacity for attention to detail.
  • Ability to maintain satisfactory performance and attendance.
  • Ability to pass applicable
    *** and Credit Union pre-hire compliance checks.
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