R-Loan Servicing Associate ; LSLS

Fort Worth, TX, United States

• Job Identification
• Job Category Lending Services
• Business Unit Commercial & Investment Bank
• Posting Date 03/27/2026, 12:13 PM
• Locations 14800 Frye Rd, Fort Worth, TX, 76155, US
• Job Schedule Full time

JPMorgan

Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility.

These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Join a team where your expertise makes an immediate impact and your ideas drive better client outcomes.

You’ll grow your career by leading complex escrow work, mentoring others, and shaping smarter processes across our business.

Build in-demand skills in loan operations, analysis, and stakeholder engagement while supporting a culture of continuous improvement.

Collaborate with teammates and partners at all levels to enhance accuracy, speed, and client satisfaction.

Job Summary:

As a Loan Servicing Associate within our escrow servicing team, you act as a subject matter expert who ensures timely, accurate execution and outstanding client service across complex escrow activities. You serve as a point of contact for sophisticated client and stakeholder requests, resolve issues end-to-end, and guide others on policy and control interpretation. You apply critical thinking and strong analytical skills to research exceptions, address accounting and process breaks, and improve the client experience.

You partner across teams to drive process improvements and maintain current procedures and systems as policies and regulations evolve.

In this role, you manage competing priorities independently, lead user testing for system enhancements, and ensure escrow tax and insurance activities are executed correctly and on time. You will mentor teammates, act as an escalation point…