Certified Medical Assistant; Family Medicine

Performs duties under direction of the Associate Director of Nursing to assist in examination and treatment of patients. Under general supervision, makes interpretations and exercises some discretion in routine situations

POSITION GOAL

Provide direct patient care with utmost customer service, compassion, and integrity to patients/clients in a clinic setting.

SCHEDULE/COMPENSATION

Excellent and competitive benefits package offered which includes medical, dental, vision, disability and life insurance. Company matching retirement plan and generous paid time off to include vacation and sick leave accruals starting from the date of hire.

RESPONSIBILITIES

• Obtains, evaluates, and records patient history in medical file.
• Obtains and measures vital signs and records information on patients’ charts.
• Screens patients according to NTACHC protocols (i.e. obtaining vital signs, height, weight, vision/hearing testing) and any other procedures directed by the supervising provider/clinical coordinator, or nurse.
• Assists in the examination of patients under the direction of a physician.
• Explains treatment procedures to patients.
• Prepares and administers oral medications and routine immunizations, under supervision of licensed clinical staff.
• Performs routine diagnostic and laboratory tests.
• Respond to request for follow-up, manage tasks in Next Gen.
• Performs accurate charting in medical record in accordance with NTACHC policies and procedures.
• Provide assistance to nurses, medical assistants and providers as needed.
• Maintain exam room and work areas (i.e. keeping well-stocked, orderly and clean, to include disinfecting exam tables between patients as per infection control policy.)
• Perform phlebotomy/ finger stick as permitted by training.
• Administers injections according to position requirements (i.e., subcutaneous, intramuscular and intradermal injections).
• Perform procedures, as ordered (i.e., EKGs, nebulizer treatments, pulse oximeter, ear lavages, etc.).
• Able to accurately make/cancel/reschedule appointments in the computer appointment system. Able to follow-up on appointment to determine patient compliance and contract patients to reschedule (no-show policy)
• Understand all emergency protocols and respond accordingly.

PERFORMANCE REQUIREMENTS

• Ability to recognize and respect cultural diversity of patients.
• Serve as the communication liaison between patient and physician. Capable of documenting patient communication and clinical treatment accurately and appropriately.
• Recognize and respond effectively to verbal, nonverbal, and written communication.
• Ability to follow established policies and procedures dealing with health care.
• Comply with established risk management and safety procedures.
• Able to establish and maintain effective working relationships with the public and health care team.
• Must respect the confidential nature of medical information.
• Working knowledge of standard concepts, practices, and procedures.
• Able to work efficiently and cope with emergency situations.
• Capable of using experience and judgment to plan and accomplish goals.
• Good computer skills and a working knowledge of Microsoft Office.
• Able to read and interpret documents such as charts, safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.
• Professional manner and appearance.
• Emotional and physical health sufficient to meet the demands of the position.
• Ability to stand for long periods of time.
• Strength sufficient to: lift some patients, move heavy equipment on wheels (up to approximately 250 lbs.), and to move patients in wheelchairs and stretchers.

MINIMUMQUALIFICATIONS

• High school diploma or GED required.
• Current Basic Life Support certification for healthcare providers from one of the following organizations is required.
  • American Heart Association
  • American Red Cross
• Medical Assistant Certificate from one of the following organizations required.
  • CMA – American Association of Medical Assistants (AAMA)
  • RMA – American Medical Technologists (AMT)
  • CCMA
    - National Health Career Association (NHA)
  • NRCMA through National Association of Health Professionals (NAHP)
  • NCMA
    - National Center for Competency Testing…