Service Representative

Service Representative page is loaded## Service Representative locations:
Fort Worth, TXtime type:
Part time posted on:
Posted Todayjob requisition :
JR-115040
*
* Location:

** Medical Center - Fort Worth
** Department:
** Admitting/Registration
** Shift:
** Weekend Shift (United States of America)
** Standard Weekly

Hours:

** 12
*
* Summary:

** The Service Representative will be the first impression of the Hospitals services to patients, family members and other external customers. This position is responsible for directing and escorting patients and their families to the correct service area, as well as directing visitors to the appropriate service area. This position maintains a sound knowledge of JCAHO, Patient Rights and Responsibilities, HIPAA, and departmental/System policies and procedures.

Must maintain integrity and attention to detail to avoid creating duplicate medical records. This position is responsible for assisting the Patient Access Specialist with assembly and routing of paperwork. Additionally the position is responsible for answering the telephone and directing the caller to the appropriate place. The Service Representative will be required to maintain a basic knowledge of the registration department.

This position does not provide patient care, but may be performed in a patient care area.

Education & Experience:

* High School Diploma required.
* Typing and computer experience required.
* Strong verbal and communication skills required.
* Bi-lingual preferred.

Certification/Licensure:
* CPR certification required within 30 days of employment.

Hours:

* ** Saturday & Sunday:
** 8:00am - 2:00pm
** Cook Children's Medical Center
** is the cornerstone of Cook Children's, and offers advanced technologies, research and treatments, surgery, rehabilitation and ancillary services all designed to meet children's needs.

Cook Children's is an EOE/AA, Minority/Female/Disability/Veteran employer.

Promise, a strong word with deep meaning that everyone understands—especially kids. This is the foundation of our organization and what drives us to blaze new trails in medical care, research, advanced technology, as well as programs and initiatives that benefit children who may not otherwise have access to quality health care. Every day our employees come to work with the intention of keeping our Promise.

It's the guiding principle that helps our patients and their families get better and stay healthy. As a member of our Cook Children's team, you can be an important part of making that happen.
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