Vaccine Account Director, Southwest; TX, NM, LA

Site Name: USA - Texas - Dallas, USA - Louisiana - New Orleans, USA - New Mexico - Albuquerque, USA - Texas - Austin, USA - Texas - El Paso, USA - Texas - Fort Worth, USA - Texas - Houston, USA - Texas - Lubbock, USA - Texas - San Antonio
Posted Date: Jan 12 2026

For more than 140 years, GSK has pioneered novel research methods and technologies to help protect people from infectious diseases. Our vaccines portfolio of more than 20 marketed vaccines is the broadest in the industry, helping to protect people throughout their lives. We believe prevention, at scale and for impact, the best health investment for society, patients, and the economy. Vaccine-preventable diseases are a significant burden on society and healthcare systems;

approximately $1 trillion in productivity is lost each year due to preventable conditions. This includes the impact from the 330,000 older adults hospitalized globally each year with RSV, approximately 1 in 3 people who will develop shingles in their lifetime and the 3‑11% of people infected with seasonal influenza each year. Our portfolio will reach over 1 billion people globally this decade.

Each year, about 40% of children globally receive a GSK vaccine and GSK is well‑placed to lead in the growing adult immunization market. GSK's US vaccines business is designed to support the unique needs of the customer base in the given geography. There are multiple customer‑facing roles, each with unique customers/call points, but all dependent upon a high degree of collaboration.

The Vaccine Account Director or VAD is pivotal in leading the team that owns B2B customer relationship in large, complex healthcare delivery networks (e.g. Health systems/HSs, State CDC Awardees, major health departments and Federally Qualified Health Systems/FQHCs).

Drive Regional Vaccine Performance

• Deliver regional and customer‑level vaccines goals through effective orchestration of VAMs
• Align regional strategies with public health initiatives (e.g., state immunization programs) and manage brand/portfolio KPIs (e.g., Adolescent Tdap, flu coverage)
• Conduct business reviews in collaboration with VAMs and Vaccine Sales Directors (VSDs) to represent a geographic and key customer lens in diagnosing and realizing opportunities.
• Maintain a deep understanding of customer business models, priorities, and financial drivers to identify high‑value opportunities.

Lead & Coach Field Teams

• Lead and develop VAMs including definition and tracking of annual objectives, personal development plans and routine coaching for timeline feedback (during and between field visits).
• Ensure consistent and high‑quality Strategic Business Plans (SBPs) across all priority accounts, sharing best practices and learning across your team and other VAD teams
• Uphold field standards for account business plans to clearly define success and action plans, compliant customer engagement through definition and tracking of Good Selling Outcomes (GSOs) and structured field visits and compliant reporting
• Model trust‑based relationships with key external stakeholders and decision‑makers to drive value.

Cross‑Functional Collaboration & Resolution

• Support the role of the VAM as the "Quarterback" for key accounts to coordinate execution with Sales and Retail teams operating within the customer network/geography.
• Partner with internal teams (Contracting, OPAS/HSD leaders, Marketing and others) to compliantly offer relevant solutions and present the clinical, economic and operational value of vaccines.
• Proactively monitor and address policy, payer, and operational issues by partnering with Market Access, Medical, Government Affairs, and Account‑Based Solutions teams.
• Escalate and offer solutions to address customer and field team needs.

Data‑Driven Strategy & Performance Management

• Monitor, diagnose and ensure progress against the aligned KPIs (e.g. Quotas, activity) and other objectives (e.g. stakeholder mapping, customer progress/GSO and vaccine protocol implementation)
• Work with VAMs to leverage data analytics to monitor and advance customer behavior (e.g., referral rates, adjudication, stocking) to guide interventions…