Director, Labor Relations

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The Director, Labor Relations will support all aspects of the company’s relationship with their team’s union (APA, APFA, TWU-IAM, etc.) and have responsibility for implementing, maintaining, and administering the collective bargaining agreement covering the affected union team members and other work groups, as needed.

This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations.

• Develops and maintains a responsible relationship with their union(s)

• Develops and maintains working partnerships with key work group senior leadership

• Ensures company compliance with labor agreement rules and regulations and applicable laws; manages the administration and interpretation of collective bargaining agreements

• Manages disputes and negotiates resolutions between union representatives and management

• Provides prompt and effective support on labor-related issues to management within multiple corporate departments

• Develops and conducts labor relations training programs for management

• Monitors and stays current with Labor Relations laws, trends/practices

• Provides lead support to labor staff (i.e., managers, advisors), to ensure broad labor relations support to all departments within assigned groups

• Provides support for grievance handling, up to and including arbitration

• Bachelor’s degree in relevant studies, such as Industrial Relations, or equivalent experience/training

• 7 years of experience in Labor Relations, or operational leadership of frontline team members at an airline

• Previous collective bargaining agreement and negotiations experience

• Experience as a company representative or System Board member during arbitration, litigation, and/or government hearings

• Experience in early dispute resolution strategy

• Ability and willingness to travel, as necessary

• Advanced degree preferred, legal or labor-related degree a plus

• Demonstrates the highest standards of ethics and integrity

• Ability to think strategically, negotiate skillfully, digest complex details, and use sound judgment and initiative in making decisions

• Exceptional problem solving, analytical, and critical thinking ability

• Ability to be highly collaborative, form consensus, build relationships, and work productively with a broad range of experienced professionals throughout the company

• Ability to effectively advocate and communicate on behalf of American Airlines with all levels of external officials

• Ability to build and facilitate long-term relationships at all levels, both internally and externally

• Ability to delegate effectively and handle multiple responsibilities, manage available resources, make timely decisions, and understand the impact of those decisions on others

• Ability to demonstrate time management, multi-tasking, and organizational skills

• Ability to demonstrate flexibility and work a varied schedule

• Ability and willingness to remain current…