Solution Architect, ServiceNow

KPMG is a great place to work and build a career, providing audit, tax, and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients and is enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence, and supports our communities.

KPMG is currently seeking a Solution Architect, Service Now to join our Digital Nexus technology organization. This is a hybrid work opportunity.

Responsibilities:

• Collaborate with clients to understand their needs and develop solutions that meet their requirements within the Service Now framework or partner with Enterprise Architecture to suggest alternative platforms
• Design and implement solutions that are scalable, flexible, and easy to maintain, including leading proofs of concept for new solutions
• Build integrations between Service Now and other enterprise systems using iPaaS, APIs, web services, MID servers, and ETL tools
• Provide technical guidance and support to project teams throughout the project lifecycle, working with Service Now support and other technical teams to address and resolve critical issues
• Create comprehensive technical documentation, including architecture diagrams, configuration guides, and development standards
• Stay up-to-date with emerging technologies and industry trends related to Service Now solutions

Qualifications:

• Minimum seven years of recent experience in solution architecture, with a focus on Service Now and extensive experience in two or more Service Now modules
• Bachelor's degree from an accredited college or university in computer science, information technology, or a related field, with Service Now certifications preferred
• Experience in supporting business solutions hosted on Service Now from a developer or administrator perspective, including the challenges associated with upgrades, integrations, and operational support
• Strong understanding of the practical application of Service Now as it relates to industry solutions and the interconnectedness between modules and core data
• Proven familiarity with Service Now and other technology platforms commonly used to service core business functions
• Excellent communication and collaboration skills, with the ability to work effectively with clients and cross-functional teams

KPMG offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer and complies with all applicable federal, state, and local laws regarding recruitment and hiring.