Systems Administrator

Overview

Join to apply for the Systems Administrator role at Yesway

• Manage and monitor Yesway IT server and network infrastructure to ensure optimal system reliability and performance.
• Develop and implement best practice procedures, policies, and programs related to the operation, ongoing support of the technology infrastructure, and the protection of corporate and personal data.
• Troubleshoot and resolve issues, identifying root causes and ensuring prevention of future issues whenever possible.
• Develop and administer SQL databases to meet business and IT requirements.
• Manage the installation of hardware and software updates to ensure they are fully tested, implemented, and documented.
• Administer the Yesway infrastructure including firewalls, databases, malware protection software, and other processes.
• Identify opportunities for system upgrades to ensure maximum functionality and security within the company.
• Ensure the solution(s) for system backup and recovery are properly documented, functioning properly, and tested regularly.
• Create and maintain a disaster recovery plan.
• Provide technical support and guidance to users and other IT staff.
• Hands-on hardware and software installation and configuration.
• Independent travel 10% and work after hours, weekends and holidays as needed, periodically assisting and supporting the store acquisition onboarding process.

• Bachelor’s degree in computer science or a related field, or an equivalent combination of education and related experience.
• Three to five years’ experience in a retail operations technology environment required; retail point of sale experience preferred.
• Demonstrated hands-on experience managing network switching, routing, and firewall solutions in a distributed environment; experience with Palo Alto, Cortex solutions is a plus.
• Experience with and working knowledge of PCI data security standards, compliance requirements, and the definition and implementation of best practice solutions.
• Experience with telecommunications technologies and carriers including but not limited to DSL/Cable, T1, Starlink and Fiber.
• Familiarity with storage solutions and protocols, including SAN, NAS, RAID, and file systems.
• Excellent analytical and problem-solving abilities.
• Excellent verbal communication and customer service skills with strong presentation skills.
• Must be able to lift 40lbs and perform physical activities.
• High level of personal accountability.

• Strong experience managing Windows Server, Microsoft Exchange, SQL Server, Azure and Active Directory, and various infrastructure tools for backups, security, and systems monitoring.
• Knowledge of networking protocols, IP addressing, routing, switching, VLANs, VPNs, and firewall configuration.
• Familiarity with storage solutions and protocols, including SAN, NAS, RAID, and file systems.
• Understanding of cybersecurity principles, best practices, and common threats.
• Proficiency with network and systems monitoring tools (e.g., Nagios, Solar Winds, Arctic Wolf).
• Experience with backup strategies, tools, and disaster recovery planning to ensure data integrity and business continuity.

• Seniority level:
  Mid-Senior level
• Employment type:
  
  Full-time
• Job function:
  Information Technology
• Industries:
  Retail

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