Site Reliability Engineer

About the job

About the job: The Site Reliability Engineer (SRE) will be responsible for implementing and managing observability across a hybrid application and data landscape. This role ensures system reliability, scalability, and proactive monitoring to reduce downtime and improve MTTR.

• Implement telemetry (logs, metrics, traces, events) for applications and data systems across on-prem and cloud.

• Design and configure dashboards, alerts, and monitoring tools aligned to SLAs and SLOs.

• Collaborate with Tier 1 and Tier 2 support teams to streamline case and incident management.

• Analyze observability data to identify anomalies, bottlenecks, and root causes.

• Provide proactive monitoring and support AIOps-based predictive insights.

• Document runbooks, workflows, and provide knowledge transfer to client teams.

• Experience with observability tools (e.g., Prometheus, Grafana, ELK, App Dynamics, Dynatrace).

• Strong understanding of distributed systems, cloud environments (Azure, AWS, GCP), and containers/Kubernetes.

• Knowledge of SRE principles, SLIs, SLOs, and error budgets.

• Hands-on experience with CI/CD pipelines and integration with ITSM tools (Service Now, ADO, Jira).

• Strong troubleshooting and root cause analysis skills.

• Excellent communication and collaboration abilities.

• Bachelor-s or Master-s degree in Computer Science, Software Engineering, Information Systems, Business Administration, or a related field.

Sogeti supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

• Flexible work options

• 401(k) with 150% match up to 6%

• Employee Share Ownership Plan

• Medical, Prescription, Dental & Vision Insurance

• Life Insurance

• 100% Company-Paid Mobile Phone Plan

• 3 Weeks PTO + 7 Paid Holidays

• Paid Parental Leave

• Adoption, Surrogacy & Cryopreservation Assistance

• Subsidized Back-up Child/Elder Care & Tutoring

• Career Planning & Coaching

• $5,250 Tuition Reimbursement & 20,000+ Online Courses

• Employee Resource Groups

• Counseling & Support for Physical, Financial, Emotional & Spiritual Well-being

• Disaster Relief Programs

About Sogeti Part of the Capgemini Group, Sogeti makes business value through technology for organizations that need to implement innovation at speed and want a local partner with global scale. With a hands-on culture and close proximity to its clients, Sogeti implements solutions that will help organizations work faster, better, and smarter. By combining its agility and speed of implementation through a Dev Ops approach, Sogeti delivers innovative solutions in quality engineering, cloud and application development, all driven by AI, data and automation.

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Disclaimer Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

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