Associate Engineer-Dedicated

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Ft Worth, TX, US, 76140

Requisition Number: 105890

Associate Engineer - Dedicated

Location: This is an onsite work opportunity in our Fort Worth, TX office

Salary: $65,000 annually

Shift: 8:00am - 4:30pm CST

Insight at a Glance

• 14,000+ engaged teammates globally
• $8.2 billion in revenue in 2025
• Certified as a Great Place to work in 9 Countries in 2025
• Fortune 500 Company (No. 447) in 2025
• Received 25+ industry and partner awards in the past year
• $1.4M+ total charitable contributions in 2024 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions.

The Associate Engineer is primarily responsible for deploying the tools necessary to manage and monitor new clients going through a service transition. This position involves working closely with senior engineers, project managers, and our clients to insure successful deployment, and documentation of our clients environment prior to the service going live. The engineer will be extremely proficient with all tools our business uses to deliver the service.

Job responsibilities include:

• Work closely with internal and external technology support teams to ensure proper instrumentation of customer’s networks, systems, applications, services, and business processes
• Coordinate between internal teams and customer teams to ensure effective delivery of services with the aid of various tools
• Research, design, test and deploy solutions, which are cost-effective, flexible, highly available and agile.
• Manages and maintains the monitoring framework by:
  • Completing application availability and performance monitoring
  • Troubleshooting issues and implementing resolution of monitoring systems.
  • Management of false positives and negatives
  • Configuration, release and change management
• Perform installations according to design specifications; conduct pre-site preparations; and document transfer (internally & externally).
• Document procedures and develop knowledgebase articles.
• Aid internal teams in new customer service transitions
• All other duties as assigned

Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

• Execute end-to-end First Article builds using Windows imaging technologies including DISM, WIM, and FFU
• Configure and validate OS settings, security policies, driver integration, and network configurations
• Test client MDM environments (Intune, Autopilot, Chrome Enterprise, Samsung KNOX) — troubleshooting deployment and enrollment issues in client-owned environments
• Perform functional testing: boot validation, network connectivity, user login, and client acceptance preparation
• Serve as a technical escalation point for labs, sales teams, and clients when troubleshooting complex build or configuration issues

• Develop ISO-compliant technical work instructions precise enough for any qualified technician to replicate the build
• Maintain QA checklists, build logs, as-built documentation, and change tracking records
• Capture time stamp for cost modeling data to support accurate project scoping and billing
• Partner with sales and…