Service Desk Associate – IT Support & End-User
Listed on 2026-10-21
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IT/Tech
HelpDesk/Support, IT Support, Desktop Support
Cook Children’s Health Care System is seeking a Service Desk Associate Level I to provide frontline technical support for Microsoft's core business applications and operating systems, reporting to the Service Desk Manager. You will assist end users, including employees and contractors, with hardware, software, and peripherals.
Responsibilities include password resets, VPN, Citrix, and connectivity issues, with documentation and timely ticket resolution across multiple channels including phone,
This is a great role to take on the 24/7 Service Desk Associate I – IT Support & End-User Help role at Cook Children's Health Care System.
The advertised compensation is 42.000 - 54.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the 24/7 Service Desk Associate I – IT Support & End-User Help role in the description above.
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