More jobs:
ZenDesk Admin
Job in
Fort Worth, Tarrant County, Texas, 76101, USA
Listed on 2026-11-07
Listing for:
VALCE T@lent Solutions
Full Time
position Listed on 2026-11-07
Job specializations:
-
IT/Tech
HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
- Configure and manage Zendesk settings and integrations
- Develop and maintain views, triggers, automations and macros
- Oversee Zendesk upgrades, testing and feature rollout
- Train agents and educate staff on Zendesk best practices
- Create technical documentation and training materials
- Design reports and dashboards for support metrics and KPIs
- Implement SLAs, ticket workflows and escalation procedures with support leadership
- Integrate Zendesk with telephony, chat and other platforms
- Ensure data privacy and security compliance within Zendesk
- Troubleshoot and resolve Zendesk-related issues
- Hands-on Zendesk administration experience
- Experience integrating Zendesk Talk or other telephony systems
- Experience integrating Zendesk Chat or other messaging tools
- Advanced English
This Full Time role is for the Zen Desk Admin role at VALCE T@lent Solutions.
We are currently recruiting a Zen Desk Admin for our team in United States.
This is a genuine role to take on the Zen Desk Admin role at VALCE T@lent Solutions.
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×