Sr. Platform Specialist

A senior individual contributor position focused on platform administration and support within the Clinical Operations IT function of a US healthcare organization. The role operates fully remote within the United States and partners with clinical and operational stakeholders to keep critical healthcare platforms running reliably.

• Administer, configure, and maintain clinical operations platforms and supporting infrastructure.
• Serve as an escalation point for complex platform issues that affect clinical and operational workflows.
• Collaborate with clinical operations teams to translate operational needs into platform and tooling solutions.
• Monitor platform health, performance, and capacity, and respond to incidents that impact patient-facing or provider-facing systems.
• Document processes, runbooks, and configuration changes to keep the platform environment stable and auditable.

• Senior-level experience as a platform specialist, systems administrator, or comparable role.
• Background supporting IT platforms in healthcare or another similarly regulated environment.
• Strong troubleshooting skills across application, integration, and infrastructure layers.
• Ability to work independently in a remote setting and communicate clearly with non-technical clinical stakeholders.

• Familiarity with clinical workflows, EHR or practice-management ecosystems, or other healthcare-specific platforms.
• Experience working within cross-functional IT and clinical operations teams.