Senior Network Engineer​/Network Operations - Cisco Meraki | Cisco Catalyst

• Seeking a Senior Network Engineer to provide operational and engineering support for a geographically distributed network supporting critical research and laboratory environments across the United States and Europe.
• The engineer will serve as a senior technical resource for day-to-day network operations, implementation, troubleshooting, lifecycle management, documentation, and onsite support, while partnering with infrastructure engineering teams responsible for network architecture, security, standards, automation, and long-term technical strategy.
• The position is based in the Washington, DC metropolitan area to provide Eastern Time operational coverage and hands-on support for regional facilities, while collaborating with engineering and business teams across the U.S. West Coast, U.S. East Coast, and Central Europe.

• Own day-to-day operational support of network infrastructure supporting critical research and laboratory environments.
• Serve as the primary engineering escalation point for network operational issues, escalating architectural, security, policy, or significant risk decisions when appropriate.
• Troubleshoot complex Layer 2 and Layer 3 connectivity, routing, switching, wireless, VPN, firewall, ISP, DNS/DHCP, and network performance issues.
• Implement network changes based on approved architecture, engineering standards, designs, and change-management processes.
• Configure, deploy, maintain, upgrade, and troubleshoot Cisco and Meraki infrastructure.
• Support WAN and inter-site connectivity between facilities, cloud environments, partners, and research locations.
• Provide hands-on onsite network and infrastructure support at regional locations when required.
• Coordinate troubleshooting and service restoration with telecommunications carriers, vendors, facilities teams, security teams, engineering groups, and site personnel.
• Maintain accurate network diagrams, configurations, IP addressing, circuit inventory, rack and equipment documentation, and operational records.
• Develop and maintain runbooks, standard operating procedures, implementation plans, validation procedures, rollback plans, and troubleshooting documentation.
• Execute network lifecycle activities including software and firmware upgrades, hardware replacement, configuration maintenance, technical debt remediation, and equipment refresh activities.
• Monitor network availability, health, capacity, and performance and proactively identify potential issues before they affect critical operations.
• Lead operational troubleshooting from initial identification through restoration, validation, documentation, and follow-up.
• Support incident response, root-cause analysis, corrective actions, and post-incident documentation.
• Identify opportunities to automate repetitive operational activities and improve monitoring, configuration management, troubleshooting, and operational consistency.
• Participate in network deployments, site buildouts, infrastructure upgrades, and modernization activities throughout the U.S. and Europe as required.
• Collaborate effectively across Eastern, Pacific, and Central European working hours when operational requirements require cross-region coordination. Operational Ownership

The successful candidate must be comfortable independently owning operational problems from initial identification through resolution.

This includes gathering technical information, troubleshooting and isolating issues, coordinating with internal teams and external vendors, developing and implementing approved changes, validating service restoration, documenting outcomes, and identifying opportunities to prevent recurrence.

The engineer should be capable of receiving an established architecture, technical standard, or…