Senior Customer Service Representative
Listed on 2026-10-16
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Supply Chain/Logistics
Senior Customer Service Representative
Conner Industries, Inc. is a leading provider of custom wood packaging and integrated packaging solutions, serving customers across a wide range of industrial markets. Supported by our vertically integrated industrial lumber capabilities, we operate 18 manufacturing locations nationwide. With more than 40 years in the industry, Conner continues to deliver reliable, tailored packaging solutions that meet the demands of our customers.
The Customer Operations Specialist serves as the primary operational contact for designated manufacturing plants, Sales Representatives, and assigned customers. The role owns day-to-day execution of recurring packaging business from purchase order receipt through delivery and invoicing, while coordinating with Operations, Production, Scheduling, Logistics, Purchasing, and Accounting. The specialist maintains accurate customer, order, product, and billing information; communicates proactively; and ensures commitments are executed accurately and on time.
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