Sr Manager Risk and Compliance

Overview

Risk and Compliance Specialist

Position: Sr Manager of Risk and Compliance Division
: MSES

Reports to: Sr. Director of Central Services Status: Exempt

The Senior Manager of Risk and Compliance plays a pivotal role in ensuring the Powerhouse’s adherence to regulatory requirements and best practices in risk management.

• Develop and implement comprehensive procedures to process vendor MSA and insurance coverage to mitigate potential risks across all aspects of the business.
• Lead and coach risk and compliance team members to maintain accurate vendor MSA and insurance records; review with Leadership for approval on exceptions.
• Manage risk and compliance team’s workflow to support business operations and prompt communication with vendors.
• Maintain an active assessment and decision-making process to retain or transfer business risks.
• Implement and manage weekly key performance indicators (KPIs) for the risk and compliance team.
• Manage lawsuit record system and act as the direct representative related to Exterior Services division.
• Serve as the primary point of contact for regulatory agencies, insurance representatives, and other external stakeholders on risk management and compliance matters.
• Collaborate with legal counsel to address compliance issues and provide guidance on regulatory matters.
• Collaborate with cross-functional teams on managing and mitigating risks associated with various business activities, including Vendor MSA negotiations, vendor management, and strategic initiatives.
• Coach, provide guidance, and deliver training to employees at all levels on risk and compliance requirements.
• Report regularly to senior management on the status of risk management and compliance efforts, including identified risks, remediation plans, and ongoing compliance activities.
• Notify members of the Finance team when vendor checks cannot be issued.
• Supplemental responsibilities include Vendor/Exterior Contract Partner linking, termination and change order procedures.
• Other duties as assigned.

• Bachelor's Degree.
• Minimum of seven years of professional experience in risk management or a related field.
• Demonstrated experience in communication and problem-solving.
• Knowledge of the insurance industry is essential.
• Strong knowledge of laws and regulations related to facilities maintenance, exterior services and multi-site enhancement industry.
• Excellent interpersonal skills including the ability to work well independently and in a team environment.
• Excellent organizational and analytical skills including attention to detail and follow-through.

Proficient in Microsoft Office Applications and applicable software systems.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This position works in an environment with moderate noise level. Usual office environment with frequent sitting, walking, standing, and occasional climbing, stooping, kneeling, crouching and balancing. Frequent use of eye, hand, and finger coordination enabling the use of office machinery.

Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices such as telephone. The employee must occasionally lift and/or move up to 20 pounds. Ability to read and understand work instructions.

Note: Nothing in this job specification restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed.

They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.