Supervisor, Inventory Control

Supervisor, Inventory Control
Department: Distribution Center
Location: Benbrook, TX
Reports To: Manager, DC Inbound Operations

Position Summary

The Inventory Control Supervisor is responsible for leading all inventory accuracy activities across the Distribution Center, including cycle counting, variance investigation, root-cause analysis, and inventory integrity within Microsoft Business Central and Insight Works (Warehouse Insights). This role ensures the DC maintains accurate on-hand inventory to support ecommerce fulfillment, store replenishment, retail transfers, and overall supply chain operations.

The ideal candidate has strong experience managing inventory in Microsoft Business Central or a similar ERP, understands warehouse processes, and can lead a small team to deliver best-in-class accuracy and control.

Key Responsibilities

Inventory Accuracy & Control

• Lead daily cycle counting operations using Business Central and Insight Works.
• Maintain and execute the DC's cycle count program.
• Oversee recounts, variance analysis, and root-cause investigations for all inventory discrepancies.
• Approve and document all inventory adjustments, ensuring proper auditing and financial controls.
• Own the DC's bin integrity program, ensuring all locations are accurate, properly labeled, and consistent with BC setup.
• Validate inbound receipts, putaways, picks, and moves for accuracy and adherence to process.

Team Leadership & Development

• Supervise 1-2 Inventory Control Specialists.
• Assign daily priorities, monitor workload, and ensure completion of cycle counts and investigations.
• Coach, train, and develop the team on DC processes, BC inventory transactions, and Insight Works scanning workflows.
• Hold team members accountable for accuracy, timeliness, and process adherence.

Systems & Process Ownership

• Maintain expert-level knowledge of inventory management in Microsoft Business Central (or similar ERP).
• Ensure all BC inventory transactions (receipts, picks, adjustments, movements) are completed accurately.
• Monitor Insight Works scanning exceptions, errors, and data integrity issues.
• Partner with IT and BC Admin on configuration changes, system improvements, and process updates.
• Develop and maintain SOPs for cycle counting, bin audits, adjustments, and variance research.

Cross-Functional Collaboration

• Work closely with Receiving, Putaway, Picking, Returns, Planning, Merchandising, and IT teams to resolve inventory issues.

• Work with Accounting to review proposed adjustments, obtain necessary approvals, and ensure compliance with financial controls.

• Communicate high-impact variances and systemic problems to DC leadership.
• Support finance with regular inventory reporting and audits.

Reporting & KPIs

• Track and report weekly/monthly KPIs, including:
  • Inventory accuracy %
  • Cycle count completion rate
  • Variance trends (units & dollars)
  • Bin accuracy
  • Shrink %
• Present findings and recommendations to DC leadership, highlighting systemic issues and process gaps.
• Maintain dashboards or reporting in Excel, Business Central, or Power BI (preferred).

Qualifications

Required

• 3-5+ years of inventory control experience in a warehouse or distribution center.
• Supervisory or lead experience overseeing inventory functions.
• Working knowledge of Microsoft Business Central, NAV, or similar ERP (SAP, Net Suite, Oracle, Dynamics AX/365).
• Strong understanding of warehouse operations, receiving, putaway, picking, and returns workflows.
• Experience with hand-held scanners, RF workflows, or Insight Works Warehouse Insights (preferred).
• Demonstrated ability to analyze data, investigate issues, and drive root-cause resolutions.
• Strong written and verbal communication skills.

Preferred

• Experience in retail, ecommerce, or consumer goods distribution.
• Power BI or advanced Excel skills (v-lookups, pivot tables, variance reporting).
• Experience with cycle counting program design and shrink reduction initiatives.
• Familiarity with slotting, ABC classification, or warehouse optimization.

Competencies

• Detail-Oriented:
  Maintains high accuracy in a large-SKU environment.
• Analytical Thinker:
  Able to dissect complex inventory issues and identify root causes.
• Leadership:
  Holds team accountable while developing talent.
• Process-Driven:
  Ensures SOP adherence and continuously improves workflows.
• Systems-Driven:
  Comfortable working in ERP and warehouse technology tools.
• Cross-Functional:
  Works well with all DC teams and corporate functions.

ABOUT TANDY LEATHER - Tandy Leather Factory, Inc. (), headquartered in a brand new facility in Benbrook, Texas, is the largest specialty retailer and a go-to resource for generations of leather workers. Our broad product line includes leather, leatherworking tools, buckles and adornments, leather dyes and finishes, saddle and tack hardware, and do-it-yourself kits; we also provide classes and other teaching resources.

An institution in the Fort Worth area since 1919, Tandy Leather distributes its products through its 100+ retail stores located in 40 US states, 6 Canadian provinces, and one in Spain…