Business Support Manager

Company Overview

At Everon, we truly believe that our people are the difference – for our organization, the customers we serve and the communities we protect. When you’re a part of Everon, you’ll have the opportunity to be a part of that difference every day. With more than 100 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth.

For more information, visit  or follow us on Linked In.

This position is located in Winter Garden, FL – please apply only if you live in the Orlando, FL area.

The Commercial Business Support Manager leads the effective development and execution of the district support plan, human capital strategy and inventory. The Manager is accountable for developing action and contingency plans to meet or exceed area targets, accelerating growth through customer loyalty and employee engagement, market penetration and share gain. He/she must be adept at establishing a compelling vision and building engagement and alignment through strong people leadership, including exceptional talent development, effective coaching and feedback, and effective communication and collaboration.

• Leads area support team by providing clarity of vision and expectations; role modeling effective coaching and performance feedback, prioritizing resources; facilitating alignment of the team and partners.
• Develops and executes a strong talent management plan including talent assessment, selection, empowerment, coaching, motivation and retention of top talent; builds and develops succession plans and pipeline of talent.
• Cultivates employee engagement and a positive employee relations environment through robust and regular employee communications, performance feedback, reward and recognition culture, and focused employee development.
• Collaborates directly with Residential, Small Business, Operations, Marketing, Human Resources and other business units to execute on the overall Business Plan.
• Employs a diverse and creative communications framework to align employees and generate understanding and commitment to achieving the business plan.
• Promotes inclusion among the team by role modeling and supporting business diversity objectives.
• Drives speed and accountability of plans through effective engagement.

• Manages operational excellence and efficiency through process improvement, effective analytics, and strong financial planning while fostering a culture that demonstrates Everon’s commitment to employees, community and our mission of creating customers for life.
• Executes and manages budgets including area level P&Ls; provides regular reporting and communication to key stakeholders regarding the health of the market and Everon’s business performance; when appropriate provide a mitigation strategy for any projected shortfalls.
• Manages office infrastructure (e.g., building, facilities repair and maintenance, phone system, office equipment installation and maintenance, to include copiers, PCs, printers, fax, mail machines etc.).
• Manages the financial activities, human resource activities and administrative support infrastructure. Controls customer communications, sales, service, installation and general functions within the district to ensure compliance and consistency with business disciplines.
• Assists with financial reporting, budget preparation, forecasts, and other key financial and operating indicators.
• Manages collections, accounts payable processing, payroll and PS time management entries, cash processing, order entry, and billing and/or billing adjustments.
• Manages District "Dispute Management System" activities. Administers the fleet program to ensure vehicle availability and monitor expenses.
• Administers local tax and licensing requirements.
• Manages the efficient paper flow processes in the district. Continuously improves processes to ensure maximum productivity and the quality of all data/information within the district.
• Ensures compliance and the highest ethical standards in all processes.
• Champions EHS&W strategies and programs to meet our…