Director of Franchise Operations

• 100% Employer paid health insurance
• Paid sick time off
• Paid holidays
• Complimentary BODYBAR Pilates classes
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• Wellness resources
• 401(k) matching
• Bonus based on performance
• Employee discounts
• Flexible schedule

Department: Studio Growth

Reports To: Vice President of Operations & Partnerships

Location: Fort Worth, Texas | Hybrid - 3 day in office

Travel: Up to 35%

BODYBAR Franchising is a fast-growing boutique Reformer Pilates franchise dedicated to helping people build strength, confidence, and healthier lives through movement. We are seeking a strategic, results-driven Director of Franchise Operations to lead field execution, elevate studio performance, and strengthen the franchisee experience across our growing network.

Reporting to the Vice President of Operations & Partnerships, this leader will oversee the full studio lifecycle, from presale and pre-opening through grand opening and ongoing operations. By developing high-performing field teams, driving accountability, and translating performance data into actionable strategies, the Director will strengthen franchisee success and build scalable operating practices to support BODYBAR's continued growth.

• Oversee the Onboarding Consultant team throughout the pre-opening process, from presale kickoff following lease signing through grand opening and the first 30 days of studio operations.
• Hold Onboarding Consultants accountable for franchisee execution against established presale benchmarks, including founding-member targets, pacing milestones, promotional participation, and revenue goals.
• Partner with Marketing to monitor presale campaign execution, identify gaps in franchisee participation or performance, and implement timely corrective actions.
• Ensure new studios meet all required opening-readiness standards, including training completion, instructor certification, staffing, technology and membership setup, and brand compliance.
• Establish a documented transition from the Onboarding Consultant team to the Business Consultant team, ensuring outstanding items are addressed and franchisees experience continuity of support.

• Own network-wide performance reporting, including monthly studio scorecards tracking revenue, average unit volume (AUV), membership economics, conversion, class utilization, attrition, and other key operating metrics.
• Use performance trends, business reviews, and field observations to prioritize studio interventions, direct Business Consultant coaching, identify best practices, and recommend solutions for systemic performance gaps to the Vice President of Operations & Partnerships.
• Establish performance-based coverage priorities in alignment with the VP, ensuring field resources are appropriately focused on new openings, at-risk studios, steady performers, and multi-unit franchisees.
• Ensure Business Consultants conduct consistent studio business reviews, develop actionable improvement plans, and hold franchisees accountable for progress against operating targets.
• Conduct periodic field visits with Business Consultants to evaluate coaching effectiveness, franchisee relationships, studio execution, and opportunities to improve operating performance.

• Drive consistent execution of BODYBAR's operating model across the franchise network, ensuring field teams deliver established standards, support practices, and operating expectations.
• Lead the adoption of new standard operating procedures, field playbooks, promotional campaigns, training requirements, approved partnerships,…