Director of Survivor Advocacy, North Texas Office

Unbound Now is ending human trafficking by identifying victims, supporting survivors, seeking justice, and leading system change. We are motivated by our faith in Jesus and work each day as individuals driven by hope, oriented towards service, and committed to excellence. To learn more about our values, please read our Statement of Faith.

Job Title:

Director of Survivor Advocacy

Job Location:

Local office, on-site

Job Status:
Full-time, Grant-supported, with plans to seek continuance

Job Summary:

The primary functions of the Director of Survivor Advocacy are to provide leadership and supervision for the advocacy team; ensure effective advocate training and excellence in service delivery; develop and maintain strong relationships with law enforcement, service partners, and other referral sources; monitor intake of new clients; and ensure timely and accurate documentation and data entry for grant reporting.

Compensation:
Annual salary

Benefits:
Unbound Now offers a generous benefits package including health insurance for employee and family with premiums covered by employer; employer-paid life insurance for employee; and the option to participate in Unbound Now's retirement plan (with 3% salary match after 90 days with a 1-year vesting period). Dental and Vision are available at employee expense.

Schedule/Availability:
Generally, Monday through Friday, 8:30 a.m. to 5:30 p.m. Weekends, evenings, and holidays are available as needed. Frequent back‑up/supervisory call. Anticipated 45‑50‑hour work week.

Working conditions:

Work is performed in a variety of venues and professional environments. Work duties may occasionally be performed in an environment that requires exposure to weather extremes, fumes, odors, and noise.

Travel:
This position requires frequent travel within the area for partner meetings, training, and team/professional development opportunities, as well as occasional travel outside the service area for training purposes. Mileage will be reimbursed at the IRS standard rate.

• Maintain a strong line of communication with the Survivor Advocacy Program Director regarding any issues related to the regional office’s Survivor Advocacy Program, as well as any issues of a programmatic nature
• Rotate supervisory call with Lead Advocate, supporting advocates when they are responding to calls, unless the regional structure allows for this requirement to be shared by two or more lead advocates and/or program coordinators
• Ensure availability of immediate intervention and ongoing advocacy, case management, and emotional support for survivors of human trafficking
• Pursue high advocacy staff retention by actively shouldering advocate responsibilities during periods of high demand or emergency, and supporting advocates’ emotional and supervisory needs
• Ensure that advocates communicate a service‑oriented approach: an eagerness to offer case management in collaboration with associated service providers, so those seeking assistance are provided with help, even when they are ineligible for advocacy services or are seeking something outside Unbound Now’s scope
• In coordination with the Survivor Advocacy Program Director, monitor compliance with policies and procedures and minimum standards for CSEY advocacy
• Develop and maintain good working relationships with law enforcement agencies and other service providers to ensure identification of victims and seamless referral for and provision of victim services
• In coordination with the Survivor Advocacy Program Director and Regional Director, and Lead Advocate(s) where applicable, recruit, screen, hire, train, engage, supervise, and retain advocates
• Based on the service region structure, ensure the service region has a Lead Advocate
• Where applicable, train and supervise Lead Advocate to fulfill job description responsibilities
• In coordination with staff, coordinate volunteers, recruit, screen, train, engage, supervise, and retain advocacy volunteers
• Work with local coalition or task force as appropriate
• Schedule and document all required trainings for advocates and advocacy volunteers, including all onboarding and ongoing trainings.
• Schedule and facilitate weekly…