Clinical Nurse Educator

Clinical Nurse Educator

Remote/Nationwide, USA

Employee

40

At CSI Pharmacy (CSI), we are on a mission to provide Specialty Pharmacy services to patients with chronic and rare illnesses in need of complex care. CSI is a rapidly growing national Specialty Pharmacy. Whether you work directly with patients or behind the scenes in support of the business and its employees, you will use your expertise, experience, and skills to support our patients and our mission.

The Clinical Nurse Educator – Agency Operations serves as the primary clinical education liaison to subcontracted agency partners and is responsible for assessing education needs and for the development, delivery, and evaluation of clinical education and training programs tailored to each agency. This role ensures that agency nursing staff receive comprehensive onboarding, continuing education, and performance support in alignment with organizational standards, regulatory requirements, and evidence-based practice.

The Clinical Nurse Educator partners with agency leadership, utilizes virtual learning technologies, and supports staff development to promote high-quality, patient-centered care across the agency network. This position will primarily focus on subcontracted agency partnerships, while maintaining a collaborative relationship with CSI Nursing to support shared initiatives and operational needs when appropriate.

$85,000 - $100,000/yr (DOE)

(Virtual) Monday - Friday, 8:30am - 5:00pm CST with light flexibility

Remote eligible - required to work above schedule in CST

1-2 overnight stays per quarter for various conferences, in-person trainings, etc.

• Agency Partner Liaison and Needs Assessment. Serve as the primary clinical education liaison to subcontracted agency partners, building and sustaining collaborative working relationships. Conduct needs assessments with each agency to identify education gaps, competency requirements, and training priorities. Develop individualized education plans aligned with the patient populations, services, and staffing models of each agency. Communicate education progress, outcomes, and concerns with agency leadership and organizational stakeholders.
  
  Conduct follow-up assessments to ensure knowledge retention and skill acquisition.
• Clinical Education and Virtual Training. Develop and deliver education to agency nursing staff related to infusion therapy, documentation, devices, medication administration, and organizational protocols. Use clinical documentation platforms and test patients for simulation-based training as appropriate. Ensure training materials are current, accurate, tailored to agency needs, and compliant with policies and best practices. Provide individualized and group training sessions for agency partners, both virtually and in-person as needed.
• Agency Education Tracking and LMS Administration. Design and maintain training tracks, modules, quizzes, and multimedia resources accessible to agency nursing staff. Assign, track, and monitor agency staff education completion and outcomes; share progress reports with agency leadership. Maintain documentation of completed trainings and certifications for agency staff. Address questions and provide support related to training content and platform navigation for agency users.
• Project Management and Collaboration. Utilize project management platforms to assign, track, and communicate tasks. Collaborate with agency partners and CSI Nursing to coordinate education initiatives, shared projects, and process improvements. Contribute to short- and long-term educational planning for the agency partner network.
• Agency Nurse Orientation and Competency Validation. Maintain a tracking system of agency education needs, completed trainings, and outstanding items, and provide ongoing support via phone, email, or video calls. Continuously improve education processes for agency partners based on feedback and performance outcomes.
• Ongoing Training and Support. Provide agency partners with education on new medications, protocols, or clinical procedures. Maintain current clinical knowledge by occasionally engaging in patient care on an as needed basis.
• Communication and Agency Support. Maintain open, professional communication with agency partners through email, video conferencing, and direct messaging platforms. Respond to clinical and educational…